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Community Chrysler Reviews (2)

September Community Chrysler Martinsville, Indiana On September my husband and I tried to buy a vehicle Dodge Ram Bighorn edition from Community Chrysler in Martinsville, IndianaThe experience was surreal apparently they have a “no holding policy” this includes when you have been approved for the loan and waiting on the check even though they receive the approval letterYou cannot even FAX them a copy of the check with the tracking numberMy husband and myself even went as far as offering to leave our Silverado Duramax, Harley Davidson ultra-glide touring motorcycle and the trailer to let them know how serious we were with the dealThis experience was so nerve wrecking that it brought me to tears the non-stop emails on how people were trying to buy the vehicle and we need to hurryThe continual text between my wonderful bank and the irreprehensible dealership was insane The agent JP wouldn’t even answer calls or return calls to my loan agentFinally, the text and email seized, why? Well by the time my loan agent got a hold of JP his response, “WE SOLD IT!” They didn’t even have the common curtesy to let me know after trying my hardest to get everything set, just stopped textingWhen I texted the salesman Matt and said they sold it he just said “oh I know, sorry.” SERIOUSLY! days we tried to buy one vehicle from this dealership, my advice to you is, GO SOMEWERE ELSE! Anywhere except Community Chrysler in Martinsville, IndianaThis dealership in my opinion is a complete joke As for us we will head to a dealership that has respect for the consumer[redacted] and Joyce [redacted] , Indiana

10 September 2015
Community Chrysler
Martinsville, Indiana
On 9 September 2015 my husband and I tried to buy a vehicle 2008 Dodge Ram Bighorn edition from Community Chrysler in Martinsville, Indiana. The experience was surreal apparently they have a “no holding policy” this includes when you have been approved for the loan and waiting on the check even though they receive the approval letter. You cannot even FAX them a copy of the check with the tracking number. My husband and myself even went as far as offering to leave our 2005 Silverado Duramax, 2006 Harley Davidson ultra-glide touring motorcycle and the trailer to let them know how serious we were with the deal. This experience was so nerve wrecking that it brought me to tears the non-stop emails on how people were trying to buy the vehicle and we need to hurry. The continual text between my wonderful bank and the irreprehensible dealership was insane. The agent JP wouldn’t even answer calls or return calls to my loan agent. Finally, the text and email seized, why? Well by the time my loan agent got a hold of JP his response, “WE SOLD IT!” They didn’t even have the common curtesy to let me know after trying my hardest to get everything set, just stopped texting. When I texted the salesman Matt and said they sold it he just said “oh I know, sorry.” SERIOUSLY!
2 days we tried to buy one vehicle from this dealership, my advice to you is, GO SOMEWERE ELSE! Anywhere except Community Chrysler in Martinsville, Indiana. This dealership in my opinion is a complete joke.
As for us we will head to a dealership that has respect for the consumer.[redacted] and Joyce
[redacted], Indiana

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