Complete Tree Service

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
From: *** ***Date: Tue, Dec 23, at 8:AMSubject: RE: You have a new message from the Revdex.com of WisconsinTo: [email protected]
Complaint ID *** The Company contacted me and has agreed to complete the work next week. After the company completed the trimming of my tree I will contact you and let you knowThank you
*** ***

After reviewing your 12/18/letter regarding Complaint #***, we have the following response:
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We have made phone contact with this customer on 12/22/14. The additional work in question will be completed
Thank you for your time & consideration
Have a wonderful day!
Sincerely,
*** ***

Review: on 8-8-2014 a price was given to trim some of my trees including one white oak after October 1.I Paid in full $1688. In December they came to trim the oak tree and wanted $480 more to trim the tree I don't think I should have to pay again to trim the oak tree as it stated paid In full.Desired Settlement: money back for the cost of trimming the tree.

Business

Response:

After reviewing your 12/18/14 letter regarding Complaint #[redacted], we have the following response: