First off I was not at all making a scene being loud or anything else they said. I was upset yes but not to the extent the store claims. I was given the run around on this so many times which would upset anyone!! I was told yes I could come in to get an in store credit if I brought my receipt in so I did that. Wgen I got to the store they told me I needed to bring the unused dog food in. So I did do that the next day. I was then told that the vag was not full enough that there was nothing they could do for me. They never told me the bag had to be half full or anything. By now, yes I was upset because all I got was a run around and told three different things. I was working on weening my dog off of this food so no the bag was not quite half full. I did grab the bag off the counter and expressed my discontent loudly so the rest of the customers in the store would hear how they treat people with lying and giving customers run around. I in no way was loud enough to scare or disturb the 3 or 4 customers that were there. I just wanted some in store credit or some kind of substantial credit for the cost of the food. I left grabbing the bag of food as I did not know what at this point to do. I started walking to parked car but decided I did not want the remaining food so threw it by the door. I in no WAY threw it at their window and there was no mess tgey had to clean up. The bag was still intact and nothing spilled out nor did the bag tear or break. This store lies so much its unbelievable!!! I wouldn't go back in there even if I was invited back in!! The store is ridiculous on their prices and customer service sucks big time!! So boo hoo to them. I want this report put on the Revdex.com site to show others just what kind of awful establishment this place is!!
First off I was not at all making a scene being loud or anything else they said. I was upset yes but not to the extent the store claims. I was given the run around on this so many times which would upset anyone!! I was told yes I could come in to get an in store credit if I brought my receipt in so I did that. Wgen I got to the store they told me I needed to bring the unused dog food in. So I did do that the next day. I was then told that the vag was not full enough that there was nothing they could do for me. They never told me the bag had to be half full or anything. By now, yes I was upset because all I got was a run around and told three different things. I was working on weening my dog off of this food so no the bag was not quite half full. I did grab the bag off the counter and expressed my discontent loudly so the rest of the customers in the store would hear how they treat people with lying and giving customers run around. I in no way was loud enough to scare or disturb the 3 or 4 customers that were there. I just wanted some in store credit or some kind of substantial credit for the cost of the food. I left grabbing the bag of food as I did not know what at this point to do. I started walking to parked car but decided I did not want the remaining food so threw it by the door. I in no WAY threw it at their window and there was no mess tgey had to clean up. The bag was still intact and nothing spilled out nor did the bag tear or break. This store lies so much its unbelievable!!! I wouldn't go back in there even if I was invited back in!! The store is ridiculous on their prices and customer service sucks big time!! So boo hoo to them. I want this report put on the Revdex.com site to show others just what kind of awful establishment this place is!!