Consolidated Community Management, Inc.

We do absolutely accept the gift card after expiration if it is our issue due to being booked, I personally will take care of his reservationPlease have him e- mail me his phone number and I will have the spa manager call himI will also follow upThank you for your assistanceJoanne liuzzo
(owner) is

Initial Business Response /* (1000, 5, 2015/06/13) */
Contact Name and Title: Joanne L*** vice-pres
Contact Phone: 330-562-
Contact Email: ***
We are looking into the complaint as we always honor the amount paid for expired gift cards will need the number on the back
of the card for us to be able to locate, we will then be able to look it up and respondDo not understand why they would be told we do not take care of it, but will follow up as soon as we receive the numberOur records will show date of purchase and amountThanks Joanne
Initial Consumer Rebuttal /* (3000, 12, 2015/07/14) */
I need to be contacted on this caseI have not heard back from anyoneThank you

Final Consumer Response /* (2000, 5, 2015/06/03) */
Retyped by Revdex.com Representative:
"The company sent my wife a refund check and our complaint is now resolved."

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I need the email of who I need to contact. Thanks Lisa Dannemiller

(Revdex.com received the following email response from the business on 1/19/17) From: Joanne L.Date: Thu, Jan 19, 2017 at 2:17 PMSubject: Re: You have a New Message from Revdex.com Serving Serving Akron Ohio, Consumer Complaint #[redacted]To: Revdex.com <[email protected]>Please have...

copies of the gift cards sent to us. These are 12+years old there are no records that far back. We will try to meet a satisfactory resolve. Please e-mail to me. Thanks JoanneSent from my iPad