Crone's Construction Service

Initial Business Response /* (1000, 5, 2015/08/05) */
At this time, this customer's child does attend on her mother's custodial daysPer the contract this customer signed, there is NO notice required to withdraw his childWhile it is true that I have refused to close the account, I have done so
because of a court order, signed by a judge, stating that the customer is required to pay for half of the child care costs charged by our center, regardless of whether the child is in attendance or notThe customer states I do not have this, but I do have a copySocial services was contact by the customer and they did contact us, but only to ask us why the customer was referred to them, as they have no legal standing over financial aspects of businesses or customersBecause the parents are divorced, I am required to create two separate accounts for the parties and until I receive an order from a judge stating that the complaining party is no longer responsible for half of the child care costs, I am legally bound to keep the account opened and charge him for his halfThis customer has had an outstanding balance on his account since November of 2014, and his complaint is unfounded and considered libel
Initial Consumer Rebuttal /* (3000, 8, 2015/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The director of Red Oak Learning Center refuses to close my account because as she states she has"a court order, signed by a judge"This order does not imply in anyway that Red Oak Learning Center or the director/owner is to hold my account open and to continue charging meThe judge has not given any financial orders to Red Oak Learning Center at allThis is not the responsibility of the Red Oak Learning CenterThe order does not give them any legal responsibility of binding me to their facilityThe order does not hold Red Oak Learning Center liable for anythingAny dispute as far as who pays what for childcare will be settled between myself and my ex-wifeThis court order was established as an emergency exparte motion that was deniedSince the emergency exparte my ex-wife and I have been in court to resolve this solutionMy ex-wife and I agreed at mediation (held on October 29,2105) that ALL cost of childcare would be split 50/(as per our divorce decree)Shortly after mediation my ex-wife then filed an objection to mediation stating that it was not accurately reflected or determined as to who pays what for childcareBecause of this, everything pertaining to our current situation in regards to all aspects of childcare is voidI actually called the courts and was told thisMy ex-wife and I will have to resolve the issue ourselves or go back to court for the issuesI can no longer afford to pay for 75% of childcare costs, as stated by Red Oak I had a continual outstanding balanceThis is due to the fact that I was paying for 75% of childcareWhich, as stated above I can no longer affordBecause there was no order from the court enforcing Red Oak Learning Center to hold my account open they cannot do soI am not held responsibly for any charges my ex-wife accrues to your daycare facilityThe director at Red Oak states she is waiting to receive an order from a judge stating that she is to close my account, however, she never received and order from a judge telling her to keep it openAs far as my stating Red Oak requires a day notice, I apologize that was a mistake on my endHowever, now that I am aware there is no notice required, I am requesting Red Oak Learning Center close my account immediately, as I am no longer in need of your services on my custodial daysAny fees accrued from this day forward are not my financial responsibilityFurthermore, as per my divorce decree, anything agreed upon with my ex-wife and I, can be changedShe agreed that I no longer have to take my daughter to Red Oak Learning Center on my custodial daysThese are legal issues that are to be resolved between myself and ex-wife, Red Oak Learning Center is not a part of our standings