Crown Captive Insurance Company

Mr Smoot will not address my questions or answer the phone calls about my auto claim.
He simply will not call me back.

This letter is in response to your letter dated December 9, in reference to the above complaintMr *** is complaining about rental car paymentMr *** was placed in a rental for a day repair per our appraiser reportTwo days were added for the weekendThe bodyshop took days to
repair Mr *** vehicleCrown Captive Insurance is not responsible for this excessive delay for repairs.if you have any additional questions related to this claim you may reach me at###-###-####Sincerely,Glenn S*** Claims Examiner