Cycle Fx Customs

Mr [redacted]  is being untruthful. he came to us through another vendor and did not have enough money to have his bike painted we waited for mr [redacted] to provide the balance and he did not so we gave mr [redacted] back his job and asked that if he return in the future to be prepared and have his...

finances in order. He went to another painter and they were unable to do the work mr [redacted] wanted after a few months Mr [redacted] returned. Mr [redacted] was not given an exact completion date because of the work load we carry as a custom Shop. Mr [redacted] then added additional work to the Job but would not pay the balance of his job at the time it was done befor we began the additional work so we refused the extra work from mr [redacted] so he would pay the balance of his job. mr [redacted] has since returned on 3 or more occassion to have additional work done to repair damage that was done during re-essymbly by another Shop. We gave Mr [redacted] a Price he refused it. he also came to use to get a receipt for the value of the work done, some of which was done by another shop. that receipt he stated was for his insurance company. We have no intention on ever doing business with mr [redacted] again as we have found out the he does'nt. pay his bills. Mr [redacted] has Never spent 6000,00 with me nor has he spent half that amount. I have several witnesses that were present during his payments if needed I wish mr [redacted] well but he has made fraudulent statements and if this continues I will have no other choice but to file charges against Mr. [redacted] for slander. I also have survelance audio and video of my office . as it is posted on the building  Thank You in advance[redacted]Cycle Fx Customs

I  am rejecting this response because: the bike was not painted as we discussed and overall I am not satisfied no slander is being made so there is no concern as to the business filing charges, The initial  Time taking the bike to the shop I request my money back due to the fact that the shop was taking way too long with my bike yes I did bring it back and half the payment was made the rest of the payment was to be paid when I picked up the stuff  I as well have several witnesses who have been back-and-forth to the shop with me to check on my things  not to mention I had no choice but to take the bike back to the shop for the damages because a paint code would not be given to me you feel as though a finish date was never given although I don't except that to be true if your shop knew that you cannot do my bike in a reasonable amount of time you should not have excepted the job  I was given a date of a month and two weeks but the bike was there for almost a year the business kept requesting money because you were in need of money but I was not willing to pay anything else until my bike was completed I have several pictures over the course of our business interaction The bike design was airbrushed not the way I asked for it to be I feel as though you airbrushed it the way you wanted to and the quickest way possible just to hurry up and get the bike done and the last of your payment although it already been there  for quite some time  there was also a part that I had to take my time out to bring back to you because it was not finished correctly before the bike could be put back together  I understand the business feels as though it doesn't want to work with me anymore but I in return don't plan to work with the business ever again myself my bike was my way of transportation and me having to struggle to get around  not knowing how much longer the business would take was a huge hassle to me

Review: On April 12, 2012 I took my 2006 Kawaski Vulcan Classic 1600 (Plate #[redacted]) into CycleFx Customs to have my motor replaced and customized. My bike motor caught on fire. I was referred to CycleFx by a motorcycle club member. I spoke with Mr. Lawrence Simms, Owner/Operator of the CycleFX. Mr. [redacted] ([redacted]) told me that he would purchase a motor from another vendor and install my motor and customize my bike within a year. We agreed upon a price. Mr. [redacted] received $3000 from my insurance company, for a new or reconditioned motor. I paid him 10,000 in cash for the customizing my bike. I paid him in increments. He was paid in full within 6 months. During the first six months, I attempted to call Mr. Simms, and or stop by his shop to check on the progress of my bike. He continued to tell me that my bike wasn't being repaired, because he was waiting on parts. By June of 2013, I realized that Mr. [redacted] was not working on my bike.I was a long haul trucker, so I ask my sister to follow-up for me. My sister called my insurance company and an ajuster went out and accused Mr. [redacted] of lying. He told my insurance company that he had repaired my motor,and received a check. I signed off, because I thought the motor was repaired. December 2013 my sister went to speak with Mr. Simms. She had him sign and date a letter stating that my bike would be ready for pick-up on 3/5/2014. In January we went to his shop, and I saw my bike sitting in the same spot, full of dust with another bike fender laying on the frame of my bike. He said at that time that all the parts were in and that he just needed to put the bike back together. During each visit my sister took photos. I have all of the receipts/ invoices. On 3/5/2014 my sister went to pick-up my bike. He no showed. She left a note. He called and said that he needed more time. Its been 2 years, and I still don't have my bike. I am out of 13,000. I don't have money to hire an attorney and small claims court has a cap of $7500.00Desired Settlement: I want my money back or my bike customized within the month. Something has to happen!