D & T HVAC Reviews (1)
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D & T HVAC Rating
Description: Heating & Air Conditioning, Heating Equipment & Systems Cleaning & Repair, Heating Contractors, Air Conditioning Contractors & Systems
Address: 8465 Pyott Rd, Lake in the Hills, Illinois, United States, 60156-9778
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www.approved-comfort.com
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Our water valve to the humidifier was clogged and the service technician quoted me $99 to replace the valve to which I said "no". We had another existing open valve which he said he can use. The job was done in less 15 minutes including everything (the technician was in by 12:00 pm and out by 12:30 pm) but when he made the final bill I was surprised to see the total bill for $188.00 ($89 for diagnostic and $99 for service). When asked, he said that is their flat rate which nobody told me before. I called the customer service desk and talked to a manager / supervisor by the Dianne (they would not give out the last name) who was not only rude to me but was also unwilling to lesson to a customer complain and help.