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D'Ambrosio Brown, LLP

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Reviews D'Ambrosio Brown, LLP

D'Ambrosio Brown, LLP Reviews (4)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.The business finally responded saying they were going to refund my money after I return the unused
product, which I am doing today! ? I got their response after I made my complaint to you? I'm not sure if they'd received your complaint yet?So time will tell if they do what they say!
Sincerely,
*** ***
?

$was refunded back to the customer's credit card on 8/**/15.? The customer's bank may take several business days to reflect the refund in their records.? The authorization code for the refund is ***

Tell us why here...The customer purchased a Power Swabs kit on 4/*/and received the order on 4/**/All orders come with a day satisfaction guarantee that starts the day the order is receivedThe customer contacted customer care on 4/**/not completely satisfied with the results so we
offered additional product, free of charge to assist with better results and extended the money back guarantee to 5/**/The customer requested a refund on 5/**/17, two weeks after the extended guarantee periodThe customer is provided with the return policy at the time of purchase, on the packing slip and is detailed on line at ***? Here is a copy of the refund policy: Thank you for taking the first step towards making your smile as beautiful as it can beWe want you to be completely satisfied with every productAll Power Swabs® products can be used for days absolutely risk-freeIf you do not see or feel the results that you expected, call our Customer Service department within days of your order and return any unused products and/or empty boxes for a full product refundThree month kits may be eligible for a partial refund within days of your order.Returning products to us is both easy and convenientYou must return all merchandise within days of receiptTo ensure that merchandise is returned safely, we suggest you send returns via *** *** *** ***? or *** with insured deliveryAll return shipping charges are paid by the customer.Should you have any questions about a return, call ###-###-#### or send an email to ***
We are very sorry that *** *** did not achieve results similar to the clinical studies like so many of our customers doUnfortunately, no refund is due

*** *** account was fully refunded.? Our customer care department provided *** *** with authorization codes supporting the processing of the refunds.? Our customer care department advised *** *** that he should see the refund within 3-business days depending on his banking
institution.? Please let us know if you require any additional information

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