Daniel Marshall Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will consider this complaint resolved.The tone of the response from the company is perfectly in line with their dysfunctional customer service program, or lack thereof
Regards,
*** ***

Mr *** sent us a purchase he bought months agoIt arrived to our factory marred and scuffedThe customer took advantage and demanded that we damaged the purchase and shipped it back to us inadequately packed and refused to do a claim with the The freight company as he did not insure itWe did
not have to refund his money as it is far outside our return policy yet we did refund his full purchase priceWe are not surprised that Mr *** did not notify of this action we have taken