Following a change on the account the invoice received for $34.00 was reflective of service from 1/1/18 - 2/28/17. We attempted to reach Ms. [redacted], leaving a voice message with direct contact information to assist in the explanation. The account has been cancelled as requested and...
the balance on the account has been cleared to a $0.00.
[A default letter is provided here which indicates your acceptance of the business's response. If you...
wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Kenneth [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I received a check in the amount of $12.66 over the weekend.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the...
response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I want to know when my original payment is found & posted to my account!!!!!!!!
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may...
update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11912087, and find that this resolution is satisfactory to me.
Regards,
James M[redacted] They state that I could not be contacted, yet I did in fact speak to a Journal/Sentinal representative. She agreed to NOT 'extend' my subscription but in fact to honor the contract which I signed. Thank you Revdex.com for your help, they refused to speak with me until you got involved
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Abby [redacted]
We attempted to reach out to our member to discuss concerns regarding the rate, credit and reoccurring withdraw date. Unfortunately, we were unsuccessful in our efforts to contact with the phone number provided. To discuss billing and payment matters, members can reach out to...
our customer care via chat on www.jsonline.com under contact us or by calling ###-###-####.
We are working closely with our circulation team to figure out what is behind Mr. [redacted]s' service issues. I have given him credit for one month in addition to the credit given for his missed deliveries. We have also called and left a message for him to call my direct line at ###-###-####. - Daina [redacted]
The delivery issues have been escalated to our distribution team. The credits are applied to the account and reflect on the next bill. Ms. [redacted] is on annual billing so only sees those credits once a year.
Following a change on the account the invoice received for $34.00 was reflective of service from 1/1/18 - 2/28/17. We attempted to reach Ms. [redacted], leaving a voice message with direct contact information to assist in the explanation. The account has been cancelled as requested and...
the balance on the account has been cleared to a $0.00.
We will send the customer a $10 Target gift card as compensation.
[A default letter is provided here which indicates your acceptance of the business's response. If you...
wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Kenneth [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is...
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I received a check in the amount of $12.66 over the weekend.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the...
response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I want to know when my original payment is found & posted to my account!!!!!!!!
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may...
update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11912087, and find that this resolution is satisfactory to me.
Regards,
James M[redacted] They state that I could not be contacted, yet I did in fact speak to a Journal/Sentinal representative. She agreed to NOT 'extend' my subscription but in fact to honor the contract which I signed. Thank you Revdex.com for your help, they refused to speak with me until you got involved
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Abby [redacted]
We attempted to reach out to our member to discuss concerns regarding the rate, credit and reoccurring withdraw date. Unfortunately, we were unsuccessful in our efforts to contact with the phone number provided. To discuss billing and payment matters, members can reach out to...
our customer care via chat on www.jsonline.com under contact us or by calling ###-###-####.
We are working closely with our circulation team to figure out what is behind Mr. [redacted]s' service issues. I have given him credit for one month in addition to the credit given for his missed deliveries. We have also called and left a message for him to call my direct line at ###-###-####. - Daina [redacted]
Need proof of payment to resolve.
The delivery issues have been escalated to our distribution team. The credits are applied to the account and reflect on the next bill. Ms. [redacted] is on annual billing so only sees those credits once a year.
I have the account set up to stop and the funds will be refunded.