To whom it may concern, In this contract with [redacted] it specificly states that the only work to be done is to change out the Insulated glass units, which were DS clear( double Strengthed) over DS clear glassThis Glass was replaced with !/8'' grey Glass over 1/4'' laminated glass to Dampen the sound coming from out sideThis glass most certainly did dampen the soundThis of course is not SOUND PROOF Initially I had recommended that we only do The livingroom and Master Bedroom to see how well it work [redacted] insisted on doing the entire house , which consisted of panes of glass [redacted] second complaint is for the springs in the single hung windows not working, ''Only two of these windows were not working '' Said ***'s friend ***, after I spoke to him about the matter [redacted] refered [redacted] to Me***s house was built I believe in the late 90's and his vinyl window are not of the highest quality, even the highest quality windows after to year single hung springs will stop working.Changing out the springs was not in the contract This complaint has nothing to do with the work I did! He complained about the price but I was $less than the other quotes he received , also I finished the job on time with the up most professionalism and courtesy This complaint came four month after I completed this jobI have a five star rating from "The Home Advisors Pro'' for customer satisfaction and have never had one complaint about work I have done from any of my General Contractor's down to the little window replacement job's in the years I have been in business for myselfThis is Slander! I am a One Man Show most of the time, New Business, and have work hard all my lifePlease call me if there any questions or concerns [redacted] Custom Glazing 858-444-
To whom it may concern, In this contract with [redacted] it specificly states that the only work to be done is to change out the Insulated glass units, which were DS clear( double Strengthed) over DS clear glassThis Glass was replaced with !/8'' grey Glass over 1/4'' laminated glass to Dampen the sound coming from out sideThis glass most certainly did dampen the soundThis of course is not SOUND PROOF Initially I had recommended that we only do The livingroom and Master Bedroom to see how well it work [redacted] insisted on doing the entire house , which consisted of panes of glass [redacted] second complaint is for the springs in the single hung windows not working, ''Only two of these windows were not working '' Said ***'s friend ***, after I spoke to him about the matter [redacted] refered [redacted] to Me***s house was built I believe in the late 90's and his vinyl window are not of the highest quality, even the highest quality windows after to year single hung springs will stop working.Changing out the springs was not in the contract This complaint has nothing to do with the work I did! He complained about the price but I was $less than the other quotes he received , also I finished the job on time with the up most professionalism and courtesy This complaint came four month after I completed this jobI have a five star rating from "The Home Advisors Pro'' for customer satisfaction and have never had one complaint about work I have done from any of my General Contractor's down to the little window replacement job's in the years I have been in business for myselfThis is Slander! I am a One Man Show most of the time, New Business, and have work hard all my lifePlease call me if there any questions or concerns [redacted] Custom Glazing 858-444-