The documentation has been sent overnight to Consolidated Title and Registration services on 10/12/with priority processingThere was an issue with the original title that was found and needed to be correctedWe unfortunately, can not control the Illinois Secretary of States DMV
on timelines$is not a payment to us, but to the state of Michigan and we cannot refund money that is not in our possessionCustomer will receive the title based on the Michigan's Secretary of states DMV transaction timeframeAgain, we do not control thisWe use a titling service for all out of state dealsThey will process documentation and follow it thru the state for processingThey will contact the customer directly with any informationWhile we certainly can understand the frustrations, we need to ensure all documentation is correct
Complaint: [redacted]
I am rejecting this response because: I received the check for $2,995 without associated taxes which were collected by them on the invoice. Dealership also owes taxes which they collected on...
another policy during sale of the car. This policy was cancelled before filling complaint on Revdex.com. They did send check for $799 without sending back taxes which they collected at time of sale. I think it's very common practice at this dealership to oversell the products which their customers don't need and then not refund money which was collected at sales. It's mind blowing that how arrogant and unapologetic staff is at this dealership. I will make sure to post my feedback on this matter to serve as heads up for other customers like me to save them from the staff at this dealership who have no regard for anyone else's time and money.
Sincerely,
[redacted]
The documentation has been sent overnight to Consolidated Title and Registration services on 10/12/with priority processingThere was an issue with the original title that was found and needed to be correctedWe unfortunately, can not control the Illinois Secretary of States DMV
on timelines$is not a payment to us, but to the state of Michigan and we cannot refund money that is not in our possessionCustomer will receive the title based on the Michigan's Secretary of states DMV transaction timeframeAgain, we do not control thisWe use a titling service for all out of state dealsThey will process documentation and follow it thru the state for processingThey will contact the customer directly with any informationWhile we certainly can understand the frustrations, we need to ensure all documentation is correct
Complaint: [redacted]
I am rejecting this response because: I received the check for $2,995 without associated taxes which were collected by them on the invoice. Dealership also owes taxes which they collected on...
another policy during sale of the car. This policy was cancelled before filling complaint on Revdex.com. They did send check for $799 without sending back taxes which they collected at time of sale. I think it's very common practice at this dealership to oversell the products which their customers don't need and then not refund money which was collected at sales. It's mind blowing that how arrogant and unapologetic staff is at this dealership. I will make sure to post my feedback on this matter to serve as heads up for other customers like me to save them from the staff at this dealership who have no regard for anyone else's time and money.
Sincerely,
[redacted]
The payment has been overnighted to the customer and he should already have it.