Delaware Swim & Fitness Center Reviews (1)
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Delaware Swim & Fitness Center Rating
Description: HEALTH CLUBS, SWIMMING INSTRUCTION, FITNESS CENTERS
Address: 2150 New Castle Avenue, New Castle, Delaware, United States, 19720
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Review: On March 1, 2015 - I walked into the gym and I was asked to pay $10.00s at the front desk, also I read the policy and understood it. I paid the $10.00 at the front desk. A friend of mine walked into the gym behind me and he was informed by Vita who works at the counter that I could pay an extra $60.00 to have a ten day pass. I did not like the idea because I would have to pay an overall amount of $70.00. My friend paid for the ten day pass. I asked for my ten dollars back because I requested to use the first day on the 10 day guest pass. The clerk refused to provide me with the refund that I requested. Other gym members had over heard the conversation and one of the people that were appalled by the situation was named [redacted] who is an older adult.
I had spoken to the manager on site to request my money back and my guest pass used instead for that day. The people at the gym refuted the manager and told him that I deserve my ten dollars back and the first day to be circled on the guest pass. This gym and the owner of it has treated me with utter disrespect because they seem to be ignorant.
I would like the owner to know that I filed a Human Relations Complaint because he asked my friend for my diagnosis which is unlawful discrimination.Desired Settlement: I request the $10.00s back and my guest pass of $60.00 to be circled twice to count for both March 1, 2015 and March 8, 2015.