Sign in

Deluxe Network Program

Sharing is caring! Have something to share about Deluxe Network Program? Use RevDex to write a review
Reviews Deluxe Network Program

Deluxe Network Program Reviews (4)

I am perplexed by this complaint The attorney for the Association was very clear in his response.I was very calm and courteous to Ms [redacted] when she called yelling and cussing at me using extremely foul language.Ms [redacted] did not pay the full HOA transfer fee of $that she is demanding be returned to her She negotiated with the purchaser and paid half while the purchaser paid half The Association, not IPM denied her request to waive the fee.Both IPM and the Association Attorney requested that Ms [redacted] provide us with documentation (cleared checks) as proof that her claimed past due HOA fees had been paid She refused to comply and continues to refuse.IPM and the Association cannot adjust the past due balance and provide a refund without proof of prior payment.This is not an issue with IPM, we do not and did not have the authority to grant her a waiver of the $transfer fee Only the Board can make that decision and they denied her.I am truly apologetic that she is unhappy about the situation, but this is out of my hands I am requesting that this be completely removed from the IPM profile due to the and inaccurate claims made by Ms [redacted] IPM could not have and cannot do anything to help her.Thank you,Wendy B***Community Manager forInnovative Property ManagementMailing Address: [redacted] Gilbert, AZ 85297O: ###-###-####F: ###-###-#### [redacted]

To Whom It May Concern,Attached, please find the Owner/Manager's response to this complaint. Please contact me with any questions or if more information is needed. Thank you for your patience as we provided this response.Sincerely,Quinten TC***Attorney for *** ** ** ***Please
consider this correspondence as a response to the above-referenced Complaint filed by the
Customer on July 8, against the Business, Innovative Property Management, LLC
(“Business”)As more fully explained herein below, the Business respectfully requests this
Complaint be dismissed and removed
The Business is the property management company for the *** ** ** *** del Cascabel
Homeowners Association (“Association”) where the Customer used to reside and own property
and acts on behalf and at the direction of the Association’s Board of DirectorsThe Business
does not act at the instruction or direction of the members/owners in the Association
The Association and all owners of property within the Association are bound by a certain set of
Covenants, Conditions and Restrictions (“CC&Rs”) recorded with the Pinal County Recorder’s
Office at Instrument No***Contained therein at Section is a provision whereby
the Association has the contractual right to charge a transfer fee when a property is sold to a new
owner and the amount of the transfer fee is set by the Association’s Board of Directors
Furthermore, each owner in the Association has the contractual obligation to pay periodic
assessments
The Customer recently sold her property in the AssociationThis sale triggered Section of
the CC&Rs and a transfer fee of $3,The Customer’s title company contacted the
Business to provide it with any amounts due and owing on the account to be paid at close of
escrowThe Business, on behalf of the Association, provided this information that included the
transfer fee and other amounts that remained due and owing according to the Association’s
records that are maintained by the BusinessAll of the amounts were paid at close of escrow
either by the Customer or the buyer of the Customer’s propertyNow that the property has been sold, the Customer believes she is entitled to a refund of the money that she was contractually
obligated to payThe Business finds this argument very interesting considering the Customer
did not even pay the full amount of the transfer feeThe Business is under the impression that
the Customer and the buyer of her property split this amountTherefore, it is hard for the
Business to understand how the Customer would ever be entitled to a refund of the full transfer
fee balance
Wendy B***, who serves as the community manager for the Association and works for the
Business, has been in communication with the CustomerDespite the allegations in the
complaint, Wendy has provided the Customer with the information she has requestedIt is worth
noting that the Customer has been harassing Wendy and has left threatening voicemail messages
The Customer has also sent threatening e-mails to the Business and to WendyThe only person
who has threatened, called names, and yelled during this matter is the Customer
It is unfortunate that the Customer has resorted to filing a complaint with the Revdex.com when she has
been the source of the contention and alleged behaviorThe Customer was bound by a contract
with the Association and seems to have a misunderstanding of those termsNothing was
illegally obtainedFurthermore, even if we assume as true the allegations in the Customer’s
complaint, the Business does not have the money the Customer alleges she is owedThe money
the Customer is demanding, which consists of a transfer fee and unpaid assessments, is money
that belongs to the Association pursuant to the CC&Rs
Therefore, the Business respectfully requests that the Customer’s Complaint be dismissed and
that no negative impact be assessed against the BusinessI appreciate the Revdex.com’s consideration
of this matter and invite a representative to contact my office to discuss this matter further. Sincerely, Quinten TC***, Esq

This is absolutely not true.I have provided proof of payment for any and all fees that the business claimed I owed.The lawyers claim that Wendy B*** contacted me is completely untrue She screamed at me and told me never to contact her againShe has other compliants filed against her for the same behaviorShe never once made an attempt to resolve this situation she threatened me and then forced the HOA to pay for the attorney. I was never notified that the HOA transfer fee would be $that is not the amount it was when we purchased our land nearly years ago.We have continued to complain about Innovative Property Management and our concerns were never responded to.This company is EXTREMELY unethical, and unprofessional. We were conned out if money through extortion means during the close of our escrow.We still are looking for resolution and proof that Wendy B*** did in deed take this matter before the board as she said she would during the close of Escrow.I have email correspondence from Wendy B*** confirming that she would ask the Board of directors for an adjustment of the transfer fee.And I have provided her with proof from my bank showing any and all fees were paid,despite her lying and saying otherwise. To this day the HOA has continued to bully me and try to intimidate me so I would not pursue the money that was taken from me by force through close of escrow. I believe that Wendy B*** is conspiring with the attorney involved and possibly other members of the board of directors to continue to keep money that is not owed to them.I have proof of payment for the amount she claims we did not pay.This company Innovative Property Management owned by Wendy B*** is shady.I have also opened a fraud case with my bank and escrow company agiants this company to notify them of this situation. Thank you

I am perplexed by this complaint.  The attorney for the Association was very clear in his response.I was very calm and courteous to Ms. [redacted] when she called yelling and cussing at me using extremely foul language.Ms. [redacted] did not pay the full HOA transfer fee of $3000.00 that she is demanding be returned to her.  She negotiated with the purchaser and paid half while the purchaser paid half.  The Association, not IPM denied her request to waive the fee.Both IPM and the Association Attorney requested that Ms. [redacted] provide us with documentation (cleared checks) as proof that her claimed past due HOA fees had been paid.  She refused to comply and continues to refuse.IPM and the Association cannot adjust the past due balance and provide a refund without proof of prior payment.This is not an issue with IPM, we do not and did not have the authority to grant her a waiver of the $3000.00 transfer fee.  Only the Board can make that decision and they denied her.I am truly apologetic that she is unhappy about the situation, but this is out of my hands.  I am requesting that this be completely removed from the IPM profile due to the false and inaccurate claims made by Ms. [redacted].  IPM could not have and cannot do anything to help her.Thank you,Wendy B[redacted]Community Manager forInnovative Property ManagementMailing Address:[redacted]Gilbert, AZ 85297O:  ###-###-####F:  ###-###-####[redacted]

Check fields!

Write a review of Deluxe Network Program

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Deluxe Network Program Rating

Overall satisfaction rating

Address: 137 E Main St, Jerome, Idaho, United States, 83338-2332

Phone:

Show more...

Web:

www.ipmmanager.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Deluxe Network Program, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Deluxe Network Program

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated