Dental Restorative Group

I solicited a second opinion from Dental Restorative Group about an injury to my teeth and a proposed plan of careDental Restorative Group suggested a very different course of action from what my dentist proposed, and recommended that I leave the practice of the other dentistAt the second visit, and using information that was in their possession at the first visit, they changed their diagnosis and plan of treatmentThe revised plan of treatment was now identical to the recommendation of my original dentistI requested that they send all my records back to my original dentist and cancel further careWeeks later I received a bill for $(after insurance payments) for a procedure that had never been completedI was very clear with Dental Restorative Group that I was seeking a second opinion from the beginningInstead I was pushed to switch my dental practice and then billed for incomplete proceduresI contacted the business twice to ask them to remove the charge from my accoun

Dear Revdex.com,This is in regards to the complaint made by Mr*** *** ID #***We apologize, but due to HIPPA privacy law we are unable to discuss the interactions we had with Mr***Our understanding is that he is questioning charge for one of the procedures
provided to himRather than to dispute the issue we elected to refund payment made hoping that this will satisfactory to Mr***We issued a refund check and mailed it directly to him on 5/2/18.We would like to make it clear that we conduct ethical and lawful business and that this refund is in no way admission of our fault, as it is our company policy to be clear and upfront regarding charges for our servicesMr*** made all his appointments fully awarded of our fees and at no time he voiced dissatisfaction with our services.Please feel free to contact us if you have any questions.Regards,*** ** *** ***Practice Manager*** *** ***
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