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Diamond Equity Investments

1150 1st Ave Ste 501, King of Prussia, Pennsylvania, United States, 19406-1316

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Diamond Equity Investments Reviews (%countItem)

If you are looking to sell your property fast, efficient and hassle free then Diamond Equity is who you want to see. From the initial conversation to offer to close only took a few short weeks. The team was friendly courteous and upfront about the proccess.
Need to get rid of that burdensome property? Give Diamond Equity Investments a call and be sure to ask for JAMES HARRIS. He is sure to provide you with the best service.

My brother and I just sold a retirement condo to Diamond Equity and were pleasantly surprised with the process. Our representative James Harris was straightforward and did what he said he would do. The sale went quickly.

Diamond Equity Investments Response • Feb 05, 2020

Thank you for the kind words Jane. It is our goal to provide the Fastest & Most Convenient "As-Is" sale for Sellers like you-and we are glad to hear we have achieved that goal with you!

Diamond Equity Investments. LLC did an excellent job on the purchase of our condo - the closing was very quick and was fair. James Harris did an excellent job in representing his company.

Diamond Equity Investments Response • Feb 05, 2020

M W Jordan-we appreciate your kind words and are glad to have gotten your condo sale to closing in record-short time!

Very easy to work with Rory and Hannah. We had a few issues with probate on our end and Diamond Equity was very patient and accommodating. We received a very satisfactory 'as is' offer on my parents home. I would recommend Rory and Diamond Equity in a heartbeat.

Diamond uses fear & intimidation to get tenants out. Beware of Mike P Chicago. I am 64 & terrified. 24 yr tenant.

Contacted this so called company repeatedly to stop sending us their junk, misleading mailings which is addressed to someone who is not at this address. They refuse to do so.

Diamond Equity Investments Response • Sep 11, 2019

Hey ***,

Apologies for the slip in our system and not properly placing your address on our "Do Not Mail-Suppression" list.

I've checked in our system and didn't find your phone number, address, or name anywhere in our system.

I've gone ahead and added the information provided to Revdex.com to that "Do Not Mail-Suppression" list and mailings should immediately cease.

I encourage anyone else with this issue to call our office and ask to be added to the Mail Suppression list.

Sincerely,

Dan B

President

I contacted Diamond Equity Investments in reference to purchasing my Chicago condominium. They had Mike P from their sub-company, *** (***), https://***.com/ contact me. I signed a sales contract that specified that the sale of my condo was to close NO LATER than September 28, 2018. They (Mike P and Aaron L- president of ***, gave excuses about funding issues. I was advised on approximately Sept 26, 2018 by Mike P that if they could delay closing on the sale of my condo, they would give me $3,000. I DECLINED the offer. I was then informed via email from Mike P that the closing of the sale of my condo would occur on October 12, 2018 and that they would move me to Indiana/pay for the move in accordance with the sale contract. ***/Diamond Equity moved me to Indiana on October 15, 2018, and DID NOT close on my condo in October 2018 at all. Mike P agreed (I have it recorded) that ***/Diamond Equity would reimburse me for the October and November 2018 condo mortgage and condo association payments. I was reimbursed for the October 2018 mortgage and condo association payments I made, yet was NEVER reimbursed for the November 2018 mortgage and condo association payments, NOR for what it cost me to pay for electric and gas bills for the 2 months that I did NOT live in the condo. I was even hospitalized on November 19, 2018 when Mike P and Aaron L took advantage of my diminished mental capacity and pressured me into electronically signing a sales related document, AND Mike P stated (recorded by me) that I would be reimbursed the aforementioned November 2018 payments I had to make. My attorney sent a demand letter in reference to the aforementioned sales contract violations. The letter was ignored. At the Illinois Department of Finance and Regulation Dan B, Aaron L OR Mike P are not listed as having licenses to practice real estate sales or investing in the State of Illinois.

Diamond Equity Investments Response • Feb 05, 2019

first contacted our company because he wanted to move out of his condo quickly-within 30 days-and have his mortgage paid off.

*** Inc, a holding company for Diamond Equity Investments, entered into an agreement to purchase ***'s condo for $107,500-approximately his mortgage balance-and agreed to help him move out.

Upon pulling title on the property, it was discovered that the condo had a special assessment, or bill due to the new buyer within the first year of ownership, expected to exceed $25,000.

Due to the fact that this was not disclosed up front, by ***, we normally would forfeit our deposit and cancel the transaction. In the attached agreement, Paragraph XXII, default by Buyer, you find that this escrow deposit amount is agreed upon as liquidated damages and no further compensation or action would be required by *** inc.

Because our mission is to provide Clients with the Fastest & Most Convenient As-Is Home Sale in the U.S. real estate market, we offered to continue working with *** to solve the problem of the mortgage on his unwanted condo, even though we were contractually obligated to pay the $500 escrow deposit and no more.

At our expense, we hired movers to move ***'s items out of state to his new apartment in Indiana.

We then cleaned the unit to prepare it for a potential retail buyer.

We also paid one of ***'s mortgage payments during the course of that time-to attempt to provide good service.

Throughout this entire process, *** was combative to our reps-raising his voice, yelling, and threatening lawsuits.

At several points we gave up on ***, and told him he could handle the issue himself-and he'd return and ask us to continue.

Although this process did take a few months, and we did not ultimately buy this condo on account of the unexpected title issue, *** get what he wanted in the first place-his condo sold and his life moved to Indiana with as little effort and expense possible. Yes, *** had to pay the mortgage for a month, and his utilities, but we never agreed to pay them-he made that agreement years prior when he bought the condo and signed the mortgage docs.

*** has continued calling and making threats-to which our attorney has recommended we do not respond.

In the course of our business, buying more than 200 homes every year, directly from sellers, I guess we should assume we will run into a difficult person from time to time.

Selling a home is a very emotional and challenging process. We buy houses "as-is" and often run into sellers who'd rather not disclose the big problems with the house-it's just part of the deal. We understand that and strive to perform in every situation-even when a client like *** is difficult along the way and was not transparent about material facts of a sale-the $25,000 title issue. THE BOTTOM LINE: ***'S CONDO IS SOLD, HIS MORTGAGE PAID OFF, AND HE'S NOW LIVING IN INDIANA-mission accomlished

Customer Response • Feb 11, 2019

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: ***

I am rejecting this response because:
Mr. B lied in his response. There was NO ASSESSMENT/SPECIAL ASSESSMENT of $25,000 or any other amount. The president of the condo association provided incorrect information and also provided information of her mistake.Mr. B's firm was to close on the purchase of my condo on September 28, 2018. On September 26, 2018, Mike P, one of his vice presidents, called me and told me a story about how the person that was going to finance the purchase of my condo was "on a yacht somewhere in Italy and can't be contacted." He then told me that his firm would give me $3,000 if I would allow them to not close on the condo until they sold it. They would move me to Indiana, and then put my condo up for sale. I told Mike, "No."They delayed the closing and then Mike told me they were going to close on the sale of the condo on October 12, 2018. He also advised that they would reimburse me for the mortgage and condo association payments I had to make. I was reimbursed for the October 2018 payments.The condo purchase by Mr. B's firm did NOT close on October 12, 2018. I was moved to Indiana on October 15, 2018 and still owned the condo, because for a 2nd time Mr. B's firm violated the sales contract. As I had been told that the condo sale was going to close, I repeatedly called and emailed Mike P, one of Mr. B's vice presidents. They went unanswered until I contacted Mr. P supervisor.Being that Mr. B's firm continued to violate the sales contract, I had to hire an attorney. He sent the attorney for Mr. B's firm a demand letter that the condo be closed on by the end of November and that they were to reimburse me for the mortgage and condo association payments I had to make in November 2018. (See attached.)On November 19, 2018, while I was very ill and hospitalized, Mike P called me telling me that I had to electronically sign documents so they could sell the condo in December (not November, but in December). He also advised, and I have the conversation legally recorded, "I have no problem reimbursing you for your mortgage payment." (for the aforementioned payments I had to make in November 2018).Mr. B's firm was unresponsive to the letter from my attorney. Mr. B's firm and his employees- Aaron L and Mike P repeatedly violated the sales contract. On the day of the closing of the sale of my condo I brought up to both Mr. L and Mr. P that I had not been reimbursed for the payments I made on the condo in November 2018. Mr. P angry response was, "It's Christmas. No-one is going to screw you."The sale of the condo closed on December 7, 2018. I have never been reimbursed for the mortgage and condo association payments I made for November 2018. I also did not agree to them not closing on the purchase of my condo on the original date of September 28, 2018 even though I was offered $3,000 if I let them delay the condo closing.According to the Illinois Department of Financial and Professional Regulation- neither Mr. L nor Mr. P are listed as having valid real estate licenses.They repeatedly violated the sales contract. They owe me at a minimum for the mortgage and condo association payments that I had to make for November 2018. They offered me $3,000 to delay the closing of the purchase of my condo. I told them, "No", yet they went delayed the closing of my condo purchase for over 2 months. I ought to be getting the offered $3,000.Respectfully

+1

I have called this so called business numerous times to STOP mailing me your junk. I still am receiving their junk mail. Im requesting for this so called business to cease and desist now .

Diamond Equity Investments Response • Nov 20, 2018

On all advertising pieces mailed, we include an OPT-OUT link at www.DiamondOptOut.com & a TEXT TO OPT OUT number at ***.

Additionally, all call reps are trained to remove addresses upon request by calling any of our phone numbers.

I've checked our internal records and have no name or address in our suppression system for *** at *** in Secane.

It's possible that we mailed another address and that piece was forwarded to that address.

I've gone ahead and added that address to our suppression list and it will not be mailed again.

Diamond Equity Investments Response • Apr 17, 2019

As per consumer request, we have processed the address to be removed from our system.

This complainant will receive no more mail or other communications from our company

Customer Response • Apr 18, 2019

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

I have called Diamond Equity Investments three times asking to be removed from their mailing list. I receive advertisements from them as they obtained my info from the *** County Probate Court. Diamond keeps writing me asking me if I would like to sell a house I no longer own to them. I am being harassed by mail by Diamond Equity Investments. Please ask Diamond to stop writing and calling me as I have no need for their services.

Diamond Equity Investments Response • Aug 01, 2018

Apologies to ***.

I reviewed our system and found that you did, in fact, request to be removed.

That request was not properly processed. I have confirmed that your address has now been added to our suppression list and no further mailings will be sent.

Since that time, our company has developed a better process for handling "Remove from Mailing List" Requests.

REQUESTS CAN BE MADE ONLINE AT www.DiamondOptOut.com

OR BY TEXTING ADDRESS TO

Customer Response • Aug 03, 2018

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

+1

Diamond Investments has repeatedly sent notices of purchasing a home that is not for sale. The notices promise no financing. Requests have been made to be removed from the mailing lists, to no avail. The repeated attempts to be contacted feel harassing and like they are preying on people.

Diamond Equity Investments Response • Jun 11, 2018

I received a complaint on May 1st about respondents wishing to be removed from our advertising campaigns. Since then, I have built a system for Opt Out Requests. Opt Out Requests Can be Made 2 Ways 1. Visit www.DiamondOptOut.com 2. Text their complete address to . The above instructions will be incorporated into all future direct mail to avoid future complaints. We have also trained our staff to handle those opt out requests as well. It would be great if this information posted as a reply to that complaint so that if anyone else feels that way, they would have the instructions to opt themselves out. Here at Diamond Equity Investments, we strive to maintain good relations with the public and make every effort address any complaint or issue in a timely manner. I thank you in advance for helping get this reply to the complainant and posted for public knowledge & assistance. Respectfully, Dan B President & Founder Diamond Equity Investments

+1

Diamond Equity Investments, LLC is top notch. Both Jamie and Austin were a pleasure to work with. Easy to get a hold of and made for a smooth real estate transaction.

I received a letter entitled "Final Notice" that said, "You are receiving this letter because you are at risk of losing you property at the tax sale on September 11th, 2017!" This letter is a scam!
There are no delinquent taxes on this property. Real estate company is scaring people into calling them so they can buy their property.

Diamond Equity Investments Response

Regarding *** complaint

We have obtained the information about the impending tax sale from the Chester County courthouse.There is a chance that by the time the letter was sent, the back taxes had been paid in full.We only mail those properties listed for the upcoming tax sale. I've obtained a copy of the letter from that office and attached for review.-- Respectfully,Dan B"Always Buying Houses"Diamond Equity Investments

I, executrix of my mother's "estate" signed a contract to sell her home as it to Diamond Equity for $54,000 on 7-9-17. A deposit was put aside for me pending finalizing the sale in the amount of $500. After several phone calls and 5 weeks later, I was told by Anthony C, realtor, that the client was no longer interested in the property and they were breaking the contract. They sent me a note of termination of contract but they owe me $40 for a lockbox I paid for and $500 for the deposit as per contract. My family needs to have this home sold and all bills paid and this has held us up for 6 weeks without any resolution. Another company has taken over the home at present. My husband has cancer and life-threatening heart disease and we lost my mom suddenly in February and just want to have the house sold as she wished. Any help would be greatly appreciated. Thank you

Diamond Equity Investments Response

Regarding *** complaint. We understand that she is upset that the sale did not go through.We made a mistake on the renovation budget and could not move forward with that transaction.Regarding the $500, we have sent the deposit to the Seller already.Not sure about the lockbox, but if she'd like to sell it to us, I'll happily send her $40.-- Respectfully,Dan B"Always Buying Houses"Diamond Equity Investments

After a few false starts with some less-than-reputable real estate agents in the ‘As Is’ market, it was a pleasure to find Diamond Equity Investments. We worked with Austin Stack in the Atlanta office. We needed to move my parents from their home, and then sell their house 'as is'. Diamond Equity made us a fair offer for the property. From Austin's initial visit through to the closing, his honesty and flexibility during this process made the move of my parents (and their belongings) as painless and smooth as possible. It was a pleasure to work with him.

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Address: 1150 1st Ave Ste 501, King of Prussia, Pennsylvania, United States, 19406-1316

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