Dickey Insurance Agency Reviews (2)
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Dickey Insurance Agency Rating
Address: 980 N Cooper St, Arlington, Texas, United States, 76011-5778
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In response to complaint number *** *** *** did not come into or call my officeHis wife came in and wanted to be added to his mothers policyIn order to add an additional insured to a policy we must have the personal informationAlso *** *** and his wife had been insureds in
the past and we had their information for ***, but his mothers policy was with another companyIt is standard procedure to send quotes to prior customers to gain back their businessPlease feel free to contact my office if you need additional informationSincerely, *** ***
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Complaint: [redacted]
I am rejecting this response because: [redacted] and the agency services that we had several years ago was terminated. We requested at that time to NOT be solicited and had not received any mailings of any from the [redacted] or any of their affiliates. She never asked when my wife, [redacted] was in her office if she was in need of or wanted a quote for insurance. She took it upon herself with the information [redacted] wrote down on a note pad per [redacted] request to add info only to mothers current homeowners policy. As mentioned to her before also in the Revdex.com complaint and if she would adhere to and respect our request. We would just Not want her to solicit our home, business or any other entities under our information or [redacted] affiliates. If she could only agree so that this issue can be resolved.
Regards,
[redacted]