I strongly advise not using this dealership for service I went to this dealership this morning since I purchased my vehicle there this year I simply wanted to have my oil changed and tires rotated I was first in line and arrived at am After about an hour I walked outside expecting to see them finishing up and there were 2, yes lube technicians working on my truck and they were trying to take the wheels off without removing the wheel covers One had a severely cut hand wrapped in electrical tape Finally a mechanic walked over and whispered into ones' ear they needed to remove the plastic wheel covers After they did this I walked back inside After another minutes I walked back outside to see them trying to remove my oil filter with a mallet and chiselBy now there were lube techs, a mechanic and the two service managers at my truck They then informed me that one of my wheel covers was cracked I was astonished since I detail my truck every weekend, but I try
I strongly advise not using this dealership for service I went to this dealership this morning since I purchased my vehicle there this year I simply wanted to have my oil changed and tires rotated I was first in line and arrived at am After about an hour I walked outside expecting to see them finishing up and there were 2, yes lube technicians working on my truck and they were trying to take the wheels off without removing the wheel covers One had a severely cut hand wrapped in electrical tape Finally a mechanic walked over and whispered into ones' ear they needed to remove the plastic wheel covers After they did this I walked back inside After another minutes I walked back outside to see them trying to remove my oil filter with a mallet and chiselBy now there were lube techs, a mechanic and the two service managers at my truck They then informed me that one of my wheel covers was cracked I was astonished since I detail my truck every weekend, but I try