Dr Jerry Tom

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** **

We are sorry that *** was not satisfied with the services that she received.? ? She was given a comprehensive eye exam which included glaucoma and? cataract testing.? A refraction was also performed where she was given the choice of which lens power worked better/best for
her.? Based on the choices shemade, the change in her rx was minimal.? We have been in touch with her and have already refunded her $.? A corrected claim has been filed with her insuranceto cancel the charges on her account.? Ms** then has the option of getting a second opinion from another doctor.? ?