Dr. Joseph Marra, OD

WE SOLD THE CUSTOMER A VEHICLE ON AUGUST 10TH OF AND PROVIDED A DAY OR A MILE POWERTRAIN WARRANTY ON THE VEHICLE, THE CUSTOMER CALLED BACK ABOUT WEEKS LATER STATING THE VEHICLE HAD A MISFIRE, WE AKED THEM TO TAKE IT TO OUR SHOP TO VERIFY ANY PROBLEMS*** WAS ADVISED
THAT THE VEHICLE HAD AN ELECTRICAL FAILURE, HE STATED THAT HIS UNCLE WAS A MECHANIC AND THAT HE WOULD TAKE IT TO HIM TO GET IT REPAIREDB&P AUTO ADVISED *** THAT WE WERE NOT RESPONSIBLE SINCE IT HAD NOTHING TO DO WITH ENGINE AND TRANSMITTION***' UNCLE REPAIRED THE VEHICLE AND RECENTLY IN JANUARY, WE RECEIVED A PHONE CALL FROM HIS AUNT CALLIN US VERY NASTYLY REQUESTING US TO BUY THE VEHICLE BACK, WE RESPONDED TO HER VERY PROFFESIONALLY THAT WE WOULD HELP THEM AS MUCH AS POSSIBLE*** SAID HE WOULD BRING HIS FATHER IN AS A COSISIGNER ON A NEW ABOUT MONTS AGO AND BUT IS OUT OF THE COUNTRY, WE ARE ONLY RESPONSIBLE FOR THE WARRANTY TIME AND MILES WE COMMIT TO AND NOT MAINTENANCE ON OUR CUSTOMERS CARS, WE WILL HELP ANY CUSTOMER AT ANY GIVEN MOMENT WITH SERVICE AND REPAIRS AT DISCOUNTED PRICES BUT WE WILL NOT PAY TO REPAIR OR MAINTAIN THEIR CARS, *** AND HIS AUNT WERE LOOKING FOR US TO REPAIR THEIR VEHICLE AND UNFORTUNATELY LEAD TO THIS COMPLAINT SINCE WE DIDNT PAY FOR THEM TO REPAIR IT, SHOULD YOU HAVE ANY QUESTIONS PLEASE CONTACT ME AT *** *** ***THANKS FOR THE OPPORTUNITY TO SERVE AND RESPOND TO YOU