As clearly stated in his letter he called us. The call was in response to a neighborhood flier (3 pages). This flier outlines what our service is and the cost of the service along with approximate dates/times of the service. He called us to schedule said service. Said phone...
conversation verified name, address, phone number and the price of the lawn care service as outlined in the flier.Again as he verifies in his letter we send out a welcome letter verifying when, where, and what will be done at what price. This was in December. The work was done in April. In this time period he could have called or written to stop service at no cost or penalty. He did not. Therefore it is our position that service was ordered. Service was performed. Payment is due. [redacted]AALCS, LLC
Revdex.com: Dear B.B.B.,I cannot believe this is a professional responding in this last response we got from him. We did not ask for any service from this company. All we asked for was a quote, and a phone call to this company to find out how time sensitive the discount was. Period. This company then took it upon themselves to assume we wanted their services. The last phone call was 12?24/2014. We did not talk to them until April 2015 after they claim they did a service we never ordered. We had a bill stuck in our door which we then called and questioned why we got this bill and canceled any further dealings with this company. Through conversations with this company, we have been accused of doing this in order to get "free applications", among other rude, non professional comments by the owner of this company. We will not be forced to pay for anything we did not order. If this company wants to do business by assuming the customer wants their services without verification and then hoping the customer will go along with them, good riddance to them. How more un professional can this company be? I guess they do not have a clue as to how bad this can be for getting future business.They need to change their selling practises internally to keep from doing this to others!!!
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
As clearly stated in his letter he called us. The call was in response to a neighborhood flier (3 pages). This flier outlines what our service is and the cost of the service along with approximate dates/times of the service. He called us to schedule said service. Said phone...
conversation verified name, address, phone number and the price of the lawn care service as outlined in the flier.Again as he verifies in his letter we send out a welcome letter verifying when, where, and what will be done at what price. This was in December. The work was done in April. In this time period he could have called or written to stop service at no cost or penalty. He did not. Therefore it is our position that service was ordered. Service was performed. Payment is due. [redacted]AALCS, LLC
Revdex.com: Dear B.B.B.,I cannot believe this is a professional responding in this last response we got from him. We did not ask for any service from this company. All we asked for was a quote, and a phone call to this company to find out how time sensitive the discount was. Period. This company then took it upon themselves to assume we wanted their services. The last phone call was 12?24/2014. We did not talk to them until April 2015 after they claim they did a service we never ordered. We had a bill stuck in our door which we then called and questioned why we got this bill and canceled any further dealings with this company. Through conversations with this company, we have been accused of doing this in order to get "free applications", among other rude, non professional comments by the owner of this company. We will not be forced to pay for anything we did not order. If this company wants to do business by assuming the customer wants their services without verification and then hoping the customer will go along with them, good riddance to them. How more un professional can this company be? I guess they do not have a clue as to how bad this can be for getting future business.They need to change their selling practises internally to keep from doing this to others!!!
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]