Dr. Rachel B. Aarons, LCSW

Review: I was 5 minutes late for my first appointment. I waited in the lobby as instructed to do, while I listened to a personal phone conversation that Dr [redacted] was having in her office. I realized that any conversation had behind those closed doors would be completely audible to anyone sitting in the waiting room. Not the best scenario for a counseling session. After waiting until there would only be 20 minutes left of my session, I left a note for Dr [redacted] and left the office. My waiting for 15 minutes does not equate (in my mind) to missing my own appointment. Dr. [redacted] used my time for her own personal and would like to charge me for having to listen to it. I do not agree that this is a best business practice.Desired Settlement: Dr Aarons has billed me for a missed session. I attended the session but was never met. I request that this billing be dismissed.