We placed over 10 items in the cleaners on Saturday May 23, 2015. We were promised that the items would be completed on Tuesday, after 5 pm. We went to pick up the items and were given only 8 of the items. Told to come and pick up on Wednesday after 5 pm. Went on Wednesday and was told items will not be available until Friday, after 5 pm. We had a conflict and was not able to pick up the remaining items until Saturday 5/30. Only 1 of the items were available on Saturday. 5/30. Told to come again after 5 on Monday. Very disappointed by the service and promises made by this establishment. The personnel was very unapologetic and offer no means of compensating us for our inconvenience and time. It would have been nice if they would have offered some means of free service to make us want to come again. The worst part of it all, we were required at the time you drop off the items to pay for all the service up front. We will never want to visit this place again.
We placed over 10 items in the cleaners on Saturday May 23, 2015. We were promised that the items would be completed on Tuesday, after 5 pm. We went to pick up the items and were given only 8 of the items. Told to come and pick up on Wednesday after 5 pm. Went on Wednesday and was told items will not be available until Friday, after 5 pm. We had a conflict and was not able to pick up the remaining items until Saturday 5/30. Only 1 of the items were available on Saturday. 5/30. Told to come again after 5 on Monday. Very disappointed by the service and promises made by this establishment. The personnel was very unapologetic and offer no means of compensating us for our inconvenience and time. It would have been nice if they would have offered some means of free service to make us want to come again. The worst part of it all, we were required at the time you drop off the items to pay for all the service up front. We will never want to visit this place again.