E. F. Martin Mechanical Contractors

Stephen L Has been my service tech for or yearsHe is a great young manHonest and dependable

Great service and knowledgeable technician

Josh P and Michael H's Attention to detail and Hard work led to The Duct work install at Lonoke to be completed ahead of scheduleTheir outstanding performance and unwavering commitment to complete the job reflected great credit upon themselves and Stedfast Heating and AirI would Highly recommend these two Gentleman on any other future work

Keith was friendly, knowledgeable and helpful

Harley, the technician that did my maintenance inspection was friendly, courteous and did a very through job I really appreciate the great service from Stedfast

My central air went out last Friday - hottest day of the year, I think - and Bobby Hfrom Stedfast Heat & Air came outHe was very professional - wore booties - looked at the unit inside and took all the filters out, checked out everything and then went outsideHe worked for about 1-hrsand said the unit was just needing clean filters(It had we didn't know were hooked up - our fault)Anyway - he got the unit working well and we are very happy with his work!

I will not be using Stedfast from this day forward because of issues at three differing locations that include lack of warranty, failed service that is affecting my revenue, and poor communication/scheduling: Issue #- A contractor of mine highly recommended this company for a new HVAC installation The installation was good, the unit functions fine, but when it has come to the warranty on the unit, forget it My contractor was great about leaving the paperwork and numbers on who to call to get the warranty on the unit, I called the front desk people at their office separate times, emailed them, and sent the contact form in through the website and months later nothing They have failed to send my warranty info or register the unit for warranty That's strike one Issue #- I had called Stedfast relative to a problem at another location with the heating side of the unit going into a lockout mode after three times of a failed start I suggested a flame sensor could be an issue, but instead I have their technician come out and resolve nothing on the first go around It was suggested to me that it was a gas diaphragm and that the part would take a week or so to get That's fine, but the second time another technician came out, the supposed diaphragm was not replaced, and now I have forfeited money to the renters occupying this location due to not having heat Issue #- Stedfast was supposed to call one Monday as they were busy on another job, and could not get to a exhaust duct installation That Monday went by and no call to confirm an appointment My wife waited around another few days and still no call, which was supposed to confirm service within that three day window I got fed up waiting for these guys to call, and by the time they did I had already bought a 7" Diamond Blade Grinder, Hammer Drill and duct work and cut the brick wall out and did the installation myself I will never recommend this company to anyone again

I was extremely pleased with the service provided by my technician with Stedfast

would highly recommend Stedfast very polite and has knowledge of the unitsHad a service tech named Bobby Hhe explained to me on what all he was cleaning on my unit for it's month check and cleaning

The whole team did a great job They did what they promised and made the replacement of my HVAC unit easy

Stedfast Heat and Air keeps our year old Heater running great

The service tech did a solid inspection of my AC unitHe worked quicklyHe explained what he found and what needed to be servicedI am very satisfy with his serviceI will use this service again in the future

Jeremiah SWith Stedfast Heat & Air gave us excellent service on our heat pump for it's sim-annual check up

Bryan has always been very professional when he is servicing our air system

Stephen Lwith Stedfast took care of our Fall checkup with expert efficiency, just as he always has in the pastHe is very personable, knowledgeable, and helpfulGreat employee!

The worker was prompt and efficient He explained what he was doing and why and worked to be sure we understood what he had done I was pleased with the work and the technician, Stephen, who came to our house

Josh & Michael came out around am and worked until pm installing my new systemThey did a great job and worked hard even in the heatThanks Guys

Stedfast employees were friendly, courteous and professional

Bobby H provided good service

Jeremiah S of Stedfast Heat & Air did a great jobVery professional & thoroughHeat system working very good now