Initial Business Response /* (1000, 5, 2015/05/26) */
Mr*** -
Thank you for bringing this issue to our attentionI believe you spoke with *** *** a few weeks back, informing our training was taking placeThis was the case as schools ended weeks agoOur training is ending this
week and we have crews nearby that can get a date scheduled with you in the early party of June
The General Manager by the name of *** *** is going to call you on Wednesday / Thursday of this week to ensure that you have a clear date scheduledIf you have any other questions or concerns, *** will be happy to work through them with youWe apologize that we ran out of time last year for production and that you feel we are not taking your job seriouslyAs you are aware, we only work with College Labor and we did have to wait until training was completedHowever, you should have been given an ideal date and more clarity around the situation, I am sorry this was the case
Sincerely,
*** ***
Vice President
College Pro takes customer satisfaction and service very seriously and stands behind its warranty. We have reached out to the customer and left a voicemail to speak directly with them about their warranty issue and will work to get a resolution.
Initial Business Response /* (1000, 5, 2015/05/26) */
Mr*** -
Thank you for bringing this issue to our attentionI believe you spoke with *** *** a few weeks back, informing our training was taking placeThis was the case as schools ended weeks agoOur training is ending this
week and we have crews nearby that can get a date scheduled with you in the early party of June
The General Manager by the name of *** *** is going to call you on Wednesday / Thursday of this week to ensure that you have a clear date scheduledIf you have any other questions or concerns, *** will be happy to work through them with youWe apologize that we ran out of time last year for production and that you feel we are not taking your job seriouslyAs you are aware, we only work with College Labor and we did have to wait until training was completedHowever, you should have been given an ideal date and more clarity around the situation, I am sorry this was the case
Sincerely,
*** ***
Vice President
College Pro takes customer satisfaction and service very seriously and stands behind its warranty. We have reached out to the customer and left a voicemail to speak directly with them about their warranty issue and will work to get a resolution.