We are strongly committed to resolving any billing related question promptly and fullyUnfortunately this complaint is without basis; it stems from a common lack of understanding of the difference between "co-pay" and "annual deductible," both are applicable under almost all health insurance policiesIn most cases, co-pay is a small amount (under $50) and annual deductible can range from $to $or higher per person per yearWe are a participating in-network provider under this specific health insurance planAt the time of the visit, the office staff correctly collected the "co-pay" amountOur billing staff then sends a bill to the patient's health insurance companyThe insurance company delineates what is allowable charge for any service and what is patient's responsibility under annual deductibleAfter a payment was received from the insurance company, our billing staff sent a bill to the patient only for the amount that the patient is responsible forIt was sent after the insurance company had completed its own processing of the billIf there are any further questions, please do contact us and we will work with you and the insurance company
We are strongly committed to resolving any billing related question promptly and fullyUnfortunately this complaint is without basis; it stems from a common lack of understanding of the difference between "co-pay" and "annual deductible," both are applicable under almost all health insurance policiesIn most cases, co-pay is a small amount (under $50) and annual deductible can range from $to $or higher per person per yearWe are a participating in-network provider under this specific health insurance planAt the time of the visit, the office staff correctly collected the "co-pay" amountOur billing staff then sends a bill to the patient's health insurance companyThe insurance company delineates what is allowable charge for any service and what is patient's responsibility under annual deductibleAfter a payment was received from the insurance company, our billing staff sent a bill to the patient only for the amount that the patient is responsible forIt was sent after the insurance company had completed its own processing of the billIf there are any further questions, please do contact us and we will work with you and the insurance company