ECFCO Service

I ordered window sash for my house to be furnished and installed under the recommendation of the installer who is also distributor When the windows came they were all defectiveThe window manufacturer was there and agreedThe arrangement was to reorder the windows and the manufacturer would make sure quality control would inspect before packagingThe second set of windows cameThere were issues with out of of themI got the same assurances from installer and manufacturer about quality controlNow after waiting days for shipmentI called installer and he tells me the windows where not ordered and he's waiting to hear from Windsor who is the manufacturerTo see if they are going to "try" again or just refuseI gave the installer half the money downMy problem is this is an insurance job on windowsI had a higher price from someone else to do full replacementBut at installers recommendation I went with sash replacementMy original windows are Windsor so now I am s