[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Following are the sequence of events of your case:You had applied for a PAN card in our website on 26th Dec and we had received the necessary physical documents via courier on 3rd Jan and the same day we had rejected the application due to some discrepancies in the set of documents you had sentAn email has been sent to you regarding this on the same day.On 26th Jan you had raised a complaint online in Indian Consumer Complaints Forum regarding this and we had called you the same day and mentioned this discrepancy again over the phoneWe had also sent an email to you from our [redacted] email ID on this date asking for necessary documentsOn 27th Jan you had sent scan copy of these necessary documents and we have processed your application on the same day and sent to UTI India immediately for further processing.Currently your application is under process with the UTI and the status shows as Application inwarded in their websiteSince we are in touch with you constantly regarding this application and the application is in process we want to emphasise that this is clearly not a case of online fraud.Please feel free to write back to this email ID for further clarificationsThanking you
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Following are the sequence of events of your case:You had applied for a PAN card in our website on 26th Dec and we had received the necessary physical documents via courier on 3rd Jan and the same day we had rejected the application due to some discrepancies in the set of documents you had sentAn email has been sent to you regarding this on the same day.On 26th Jan you had raised a complaint online in Indian Consumer Complaints Forum regarding this and we had called you the same day and mentioned this discrepancy again over the phoneWe had also sent an email to you from our [redacted] email ID on this date asking for necessary documentsOn 27th Jan you had sent scan copy of these necessary documents and we have processed your application on the same day and sent to UTI India immediately for further processing.Currently your application is under process with the UTI and the status shows as Application inwarded in their websiteSince we are in touch with you constantly regarding this application and the application is in process we want to emphasise that this is clearly not a case of online fraud.Please feel free to write back to this email ID for further clarificationsThanking you