Epic Distribution Reviews (%countItem)
Epic Distribution Rating
Address: 1395 Horse Creek Drive, Frisco, Texas, United States, 75036
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Business has not fixed a simple problem with golf cart under warranty. I notified the owner, Clint Bedsole of the problem on October 13, 2018. He promised to "come take a look at it next week". He made several excuses, then on October 27th he told me he "got the part ordered. On October 29th he asked me "how tomorrow looked", and I told him I would make time any time he was ready. On October 30th, Mr. Bedsole told me he "can't get my type of battery until next week".....I've been very patient, have offered to bring the cart to him, and have requested SEVERAL times to get this taken care of. All I get is excuses, dodges, empty promises and lately a bad attitude. Hence, this formal complaint
Product_Or_Service: 2007 Club Car Precedent
Refund Either refund me the money and take the cart back, repair the cart or replace with one that runs. I've even offered to pay the difference on one that is dependable. As I told Mr. Bedsole, all we wanted is one that we can tool around the neighborhood on. I don't golf, I don't need it for anything other than an occasional use to ride around the neighborhood. This has taken WAY longer than it should. I've already paid in full, and I can't even use the cart.
This complaint has been resolved. The business finally did make repairs to my golf cart, and I consider the issue resolved. The business owner is Clint *** and I have personally conveyed that I would contact you with this information.
Thanks!