Evergreen Landscaping & Lawn Care

To Whom It May Concern,The customer signed up for our lawn care service in October of The customer purchased four lawn maintence services to be completed on her propertyAll of our lawn maintenance services(grass cutting), are sold in blocks of fourThree of the four maintenance services were completedAfter the third service was completed on 10/26/2017, the customer informed us by phone, that she felt the lawn was done growing and would not need to be cut again until next season.We do not offer lawn maintenance services on an individual cutting basisWe only offer and sell lawn care services in blocks of fourWe do not offer monetary refunds for individual cuttings not completed at a customers requestThis was explained to the customer both verbally and in writing prior to the customer signing up for the service.However, the customer does have a credit for one maintenance service which was not completed in We would be happy to provide this service to the customer, at her convenience, any time during the lawn seasonPlease call to schedule this serviceWhen calling in to schedule, please give us at least a few days notice so we can schedule your lawn on the same day as others in your area.Sincerely,Charles M [redacted]

To Whom It May Concern,The customer signed up for our lawn care service in October of 2017. The customer purchased four lawn maintence services to be completed on her property. All of our lawn maintenance services(grass cutting), are sold in blocks of four. Three of the four maintenance services...

were completed. After the third service was completed on 10/26/2017, the customer informed us by phone, that she felt the lawn was done growing and would not need to be cut again until next season.We do not offer lawn maintenance services on an individual cutting basis. We only offer and sell lawn care services in blocks of four. We do not offer monetary refunds for individual cuttings not completed at a customers request. This was explained to the customer both verbally and in writing prior to the customer signing up for the service.However, the customer does have a credit for one maintenance service which was not completed in 2017. We would be happy to provide this service to the customer, at her convenience, any time during the 2018 lawn season. Please call to schedule this service. When calling in to schedule, please give us at least a few days notice so we can schedule your lawn on the same day as others in your area.Sincerely,Charles M[redacted]