Everything In It's Place

Enclosed is a copy of the flyer distributed at the local Winefest. Written at the bottom of the flyer is“Subject to company rules” and “NO PURCHASE NECESSARY”. The word “Free” does not appear onthe flyer as stated by Ms. [redacted].Upon calling FWP to receive her complimentary turkey or ham, Ms. [redacted]...

was explained thecompany rules. She agreed not to comply with the company rules. Thus no certificate was awarded.I do not understand Ms. [redacted]’s complaint. I am sure she does not want us to break companypolicies just because she doesn’t agree with them.This flyer has been in circulation and has been used by our company for over 30 years. This is thefirst complaint we have ever received on this flyer. A complimentary ham or turkey for just lookingat a product and giving an opinion on it has been by far our most popular form of advertising.Ms. [redacted]’s resolution is to “include the fact of the demo being in exchange for the prizes”. Icontend that it is already included, as is explained upon the phone call to FWP.Sincerely,Joe G[redacted]