Exclusive Auto Imports

To deal with the owner of Exclusive Auto Imports " [redacted] was definitely one of the worst experiences I have ever had throughout my entire lifeFrom the lying, the deceit, the rudeness, and the utter lack of respect for others was so socking I should have realized from the start that buying a "car" from this person was going to be an unpleasant experience and I SHOULD HAVE RANThis guy [redacted] explained that everything on the car (which was found to be broken almost days after purchase) was inspected, was marked as up to spec, and was safe to driveIf I had this car inspected before purchase I would have realized how badly this salesman was lying as the whole suspensions was literally being held in by a few ***-rigged bolts that his "mechanic" had used to "fix" the suspensionNot only was my life jeopardized by the utter lack of care, the entire suspension needed to be replaced as it was ruined with their fixThis person shouldn't be licensed to sell cars, I know he is not licensed to fix them and I am still shocked this guy hasn't been turned in or arrested for his scams and deceitI Would recommend to anyone who is reading this to stay away as everything and anything [redacted] says is a lie and he is just doing so to make a sale, get your money and as he explained "be on his way"AGAIN STAY AWAY P.sI cant believe this is rated an A- with Revdex.com, just goes to showCant trust anyone/anything in today's society

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
To date I have contacted the seller via e-mail one more time to ask about details regarding my refundThey did not respond backThey did not reach out to me once during this processI am skeptical about getting my money back since they have not reached out to me once during this process and have only been forced to respond through my complains which I find to be disappointingI would like to be contacted about the process and the refund rather than given a one line answer saying you will give me a refund, which is not what happened, which is why I filed a complaint in the first placeEven better, I would like the amount posted back to my card, since you have the merchandise and know how much I am owed.
Regards,
*** ***

We did respond to this customer immediately regarding her returnCustomer's email addresses are
never blockedRecently, we did experience server issues with our hosting site and unfortunately some emails were never received by usWe always want to ensure that customers have a great experience with us and apologize for any inconveniencesReturns are always processed within days of receiving the item back in its original condition, with all tags attached

Hi [redacted],
I did finally get a refund for my order so I would like to close the complaint. I did not see anywhere to do so on the page btu I wanted to let you know it had been resolved.
Thank you,
Deirdra

We have your refund confirmation number from paypal: Unique Transaction ID # [redacted] for the full purchase price. We do always strive to provide the best possible customer service, and are very sorry that your purchase didn't work out for you.

To deal with the owner of Exclusive Auto Imports "[redacted] was definitely one of the worst experiences I have ever had throughout my entire life. From the lying, the deceit, the rudeness, and the utter lack of respect for others was so socking I should have realized from the start that buying a "car" from this person was going to be an unpleasant experience and I SHOULD HAVE RAN. This guy [redacted] explained that everything on the car (which was found to be broken almost 4 days after purchase) was inspected, was marked as up to spec, and was safe to drive. If I had this car inspected before purchase I would have realized how badly this salesman was lying as the whole suspensions was literally being held in by a few [redacted]-rigged bolts that his "mechanic" had used to "fix" the suspension. Not only was my life jeopardized by the utter lack of care, the entire suspension needed to be replaced as it was ruined with their fix. This person shouldn't be licensed to sell cars, I know he is not licensed to fix them and I am still shocked this guy hasn't been turned in or arrested for his scams and deceit. I Would recommend to anyone who is reading this to stay away as everything and anything [redacted] says is a lie and he is just doing so to make a sale, get your money and as he explained "be on his way". AGAIN STAY AWAY.

P.s. I cant believe this is rated an A- with Revdex.com, just goes to show. Cant trust anyone/anything in today's society