Eye Doctors of Washington

Date: Tue, May 24, at 1:PMSubject: Compliant ID [redacted] To: [redacted] < [redacted] >Mr [redacted] -? I assumed this matter has been resolved however I am in receipt of your letter? To satisfy the complaint we are writing off the refraction fees of $for a total of $dollars? I have attached documentation from our billing department to show the courtesy discount on the refraction fees? Please confirm receipt and let me know if there is anything else you need.? Regards,Roberto CCEO - Eye Doctors of Washington

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I still do not understand the made up refraction costs and wish I could still go to this doctor but will go to another that does not have this markup
Regards,
*** ***

Date: Tue, May 24, at 1:PMSubject: Compliant ID ***To: *** *** Mr*** - I assumed this matter has been resolved however I am in receipt of your letter To satisfy the complaint we are writing off the refraction
fees of $for a total of $dollars I have attached documentation from our billing department to show the courtesy discount on the refraction fees Please confirm receipt and let me know if there is anything else you need. Regards,Roberto CCEO - Eye Doctors of Washington

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I still do not understand the made up refraction costs and wish I could still go to this doctor but will go to another that does not have this markup
Regards,
*** ***

Date: Tue, May 24, at 1:PMSubject: Compliant ID ***To: *** *** Mr*** -? I assumed this matter has been resolved however I am in receipt of your letter? To satisfy the complaint we are writing off the refraction fees of $for a total of
$dollars? I have attached documentation from our billing department to show the courtesy discount on the refraction fees? Please confirm receipt and let me know if there is anything else you need.? Regards,Roberto CCEO - Eye Doctors of Washington

Date: Tue, May 24, 2016 at 1:41 PMSubject: Compliant ID [redacted]To: [redacted] Mr. [redacted] - I assumed this matter has been resolved however I am in receipt of your letter.  To satisfy the complaint we are writing off the 2 refraction fees of $60 for a total of...

$120 dollars.  I have attached documentation from our billing department to show the courtesy discount on the refraction fees.  Please confirm receipt and let me know if there is anything else you need. Regards,Roberto CCEO - Eye Doctors of Washington

August 18, 2015To Whom It May Concern:I am in receipt of your letter dated August 13, 2015 in regards to the above complaint. This matter was resolved with the patient back in June when we initially received the complaint. There was Some confusion on our part because the patient had...

been seeing a physician that is no longer affiliated with our practice. We were able to reach out to this physician. The patient's claim was submitted to his vision plan as requested by the patient and the doctor also reimbursed the patient $131.00.Please let me know if you require further assistance in this matter.Sincerely,Rachel Anne P
Chief Operations Officer

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]