Fair and Square Roofing Inc

Initial Business Response /* (1000, 5, 2015/09/25) */
To everybody reading this, please keep in mind that nobody is saying the shingles were installed crooked or leakingI have a text from the roofer/framer saying that the underside of the wood was not wet and they verbally told me that the
underside of the shingles weren't wet (as we ripped up a few shingles at the same time to check which I have a picture of) so why would the roof warpI disagree with the assessment that the roof needed to be resheeted or there was moisture underneath the roof or shingles as the framers/roofers said there wasn't and I have a text showing thisI was also not notified a second time that the shingles had liftedI was notified a first time and had resolved the issue
There were no vents on the roof at all when I got there and I added ventsIt is standard to have vents on a garage and many have as this garage had none before we did the roof* I did everything as stated on the contract and re-sheeting a roof is an extremely rare thing to do, especially on a garage with no rot on the woodIf not having paper underneath the shingles allows moisture to go into the roof then why do out of roofs that I rip off have absolutely no paper under themIt is because paper underneath shingles isn't code except on a low slope roof which this isn'tIKO the manufacturer doesn't require paper underneath their shingles for a warranty *** This sagging is unfortunately part of the aging process of some roofs and because of the style of shingle (which the customer insisted on and I strongly advised against) which telegraphs any imperfections through it, a slight waviness in the roof is now visible3-tab shingles are thin and I *** only use them upon customer request*** A roof with no wood on it is very difficult to waterproof if you get rained onI normally tell people before hand that I can't fix any imperfections in their roofs when they are visible before hand but in this case it wasn't visible because the shingles were fairly curled and this hid the imperfections from the eyeNewer 3-tab shingles which are thinner than the older version hide no imperfections because they lie down as a perfect sheet and telegraph any imperfections below themFor a while I thought I had put paper on the roof because that is my standard but I didn't in this case because the customer wanted a lowered price and to quickly sell the house and 3-tab shingles aren't even the standard for me (I do 3-tab shingle job a year on average)That is my mistake for thinking that I did install paper but the contract clearly shows it is optional which I only looked at again when the roof was being resheeted
I have included a picture of the trusses of the roofYou will see on the left hand side that there is a raise in the trussesThis is everywhere on the roof but more pronounced thereThat was there from day one and I don't know any single roofer that can fix something like thisWhatever new wood goes on the roof might hide something like this in combination with a laminated shingle but it won't fix the trussesThis raised truss isn't caused by a warped roof deckThis is something that just shows through the roof
I have also included a picture of the ripped off Deckbase on the roofYou can see where a portion of it is still on the roof and a portion of the roll is ripped where they would fit exactly and it is very close to the plywood linePlywood is 48" high by 96" wideMy point is that Deckbase is 44" high and that is a 4" gap between the plywood line and the top of the roll left on the roofIt is not paper as the customer said, it is 44" Deckbase as per the contract and building code
I believe the waviness in the roof was there prior to installation of new shingles***
I came back to fix the toe nails that were missedToe nails are where the head of the nail bends slightly and causes a raise in the shingleThis problem was solvedThe customer wasn't told that there was no warranty but a cosmetic issue of this sort isn't necessarily covered by the warrantyThere were no leaks, wind damage, crooked shingles, etc
My signed contract says: "Fair and Square Roofing is not responsible for prior construction problems of your homeIf pointed out and notified to our company, we will try to assist you on correcting them on a time and material basisKeep in mind that we are only roofers and not other trades such as plumbers, electricians or FRAMERS."
The surfaces to which our material is to be applied shall be in good, sound accessible condition, free from defectsWe will not be responsible either during or subsequent to this installation for the failure of surfaces which are to receive or hold our material, nor for any damage which may be caused by such failure, nor for the cost of repairs and replacements due to such failure
This is a standard clause among roofers