Falcone Subaru

I have re-read the Customer's Statement of the problem and I really did not remember exactly all customers came to our shop at that dayBut if related to the detail of having the two polices came to our shop, I do remember about that customerI do state that, we did not serve her any service on
that dayShe came to our shop with her nails almost removed from another nails shopIt seem to be done just a few time before she cameThat why it not easy to be remove the powder on her nailsMy employee asked her many times, what would she wants to doBut she did not answer, continuing listening the music from her phone, ignore to reply our question about her nailsWhen the manicurist use the instrument to remove the powder on her nailsShe denied that wayWe suggested shocking her nails into acetoneshe disagreed tooWe can not do anything on her nails at that time and we denied to serve herShe call police, and they came to our shopAfter hearing my explanation the two polices ( lady and gentlemen) went outside my shop, talked with her ( at that time she was still standing before our shop) and asked her leaving outI again do state that we did not charge her anything on that dayBest regards *** ***- The Owner of JolieNails & Spa