Hi I am writing in response to case number *** Our server accidentally authorized the guest's credit card for the full amount instead of a partial amount He account was affected because the money was on hold for days as credit card companies do We gave her $
to cover her bounced check charge We also gave her $in restaurant credit to dine on us in the future We have profusely apologized for the attitude of the manager who responded to her in an unpleasant manor We believe this issue to be resolved and closed Thank Q David Marks Pit Masters LLC A Franchisee of Famous Dave's BBQ DE & PA State BBQ Champion COO & Board of Directors Operation BBQ Relief Cell 610-564-
Hi I am writing in response to case number *** Our server accidentally authorized the guest's credit card for the full amount instead of a partial amount He account was affected because the money was on hold for days as credit card companies do We gave her $
to cover her bounced check charge We also gave her $in restaurant credit to dine on us in the future We have profusely apologized for the attitude of the manager who responded to her in an unpleasant manor We believe this issue to be resolved and closed Thank Q David Marks Pit Masters LLC A Franchisee of Famous Dave's BBQ DE & PA State BBQ Champion COO & Board of Directors Operation BBQ Relief Cell 610-564-