Initial Business Response / [redacted] (1000, 7, 2015/07/13) */ As a small, family-owned business, we know that every customer is important to usIf our staff missed the mark with your recent delivery, we apologize Your desire for a full refund of $is a bit surprising to usAfter you informed us that your delivery contained the wrong sandwiches, we did redeliver additional sandwiches at no extra chargeLater, you realized we delivered the wrong gelato flavorSo, to correct the wrong gelato flavor you received, we will gladly refund the value of the gelato ($8.09) Since your complaint, we are reviewing our customer complaint protocolsSoon, you will be able to reach our customer service coordinator to help address concerns like yours We apologize for the inconvenience Sincerely, The Staff at Fat's
Initial Business Response /* (1000, 7, 2015/07/13) */
As a small, family-owned business, we know that every customer is important to usIf our staff missed the mark with your recent delivery, we apologize
Your desire for a full refund of $is a bit surprising to usAfter you informed us
that your delivery contained the wrong sandwiches, we did redeliver additional sandwiches at no extra chargeLater, you realized we delivered the wrong gelato flavorSo, to correct the wrong gelato flavor you received, we will gladly refund the value of the gelato ($8.09)
Since your complaint, we are reviewing our customer complaint protocolsSoon, you will be able to reach our customer service coordinator to help address concerns like yours
We apologize for the inconvenience
Sincerely,
The Staff at Fat's
Initial Business Response / [redacted] (1000, 7, 2015/07/13) */ As a small, family-owned business, we know that every customer is important to usIf our staff missed the mark with your recent delivery, we apologize Your desire for a full refund of $is a bit surprising to usAfter you informed us that your delivery contained the wrong sandwiches, we did redeliver additional sandwiches at no extra chargeLater, you realized we delivered the wrong gelato flavorSo, to correct the wrong gelato flavor you received, we will gladly refund the value of the gelato ($8.09) Since your complaint, we are reviewing our customer complaint protocolsSoon, you will be able to reach our customer service coordinator to help address concerns like yours We apologize for the inconvenience Sincerely, The Staff at Fat's
Initial Business Response /* (1000, 7, 2015/07/13) */
As a small, family-owned business, we know that every customer is important to usIf our staff missed the mark with your recent delivery, we apologize
Your desire for a full refund of $is a bit surprising to usAfter you informed us
that your delivery contained the wrong sandwiches, we did redeliver additional sandwiches at no extra chargeLater, you realized we delivered the wrong gelato flavorSo, to correct the wrong gelato flavor you received, we will gladly refund the value of the gelato ($8.09)
Since your complaint, we are reviewing our customer complaint protocolsSoon, you will be able to reach our customer service coordinator to help address concerns like yours
We apologize for the inconvenience
Sincerely,
The Staff at Fat's