*** Had my vehicle taken there for an estimate and Fenders went ahead without my approval (written or verbal) and fixed my vehicleAfter coming down to talk to Norm, he called me a "f*ing a**hole" and I was the "biggest pr**k he's ever dealt with in years and to get the f* out of his office", after I tried communicating normally with him about how I asked for an estimate not a repairHe suggested he would hold my vehicle hostage and see me in court***
*** Had my vehicle taken there for an estimate and Fenders went ahead without my approval (written or verbal) and fixed my vehicleAfter coming down to talk to Norm, he called me a "f
*ing a**hole" and I was the "biggest pr**k he's ever dealt with in years and to get the f
* out of his office", after I tried communicating normally with him about how I asked for an estimate not a repairHe suggested he would hold my vehicle hostage and see me in court***