Revdex.com spoke to Jay at business and the following was relayed: The car was towed at the apartment management's requestThey had switched over to new passes that were to be switched from the old ones by that dateIf the new passes were not being used we were to tow any vehicle with expired passes There is no refund or adjustment to give, we were doing our job
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below they aew correct that I was not their customer because my car was towed by them at the request of their customerThe matter of fact is that when they towed my car they damaged my bumperThey have a giant metal beam in their barnThey damaged my car and then threatened me and hung up on meThey are 100% at fault for damaging my personal property Regards, [redacted] ***
Revdex.com spoke to Jay at business and the following was relayed: At that time we were working with a satellite system for our credit card system that was not working on that dayWe have since switched to a new system and there are no issues with taking credit cards
Revdex.com spoke to Jay at business and the following was relayed: There is a sign posted at each entranceThe credit card system has been rectified as it had previously been linked by satellite and is now hard wired
Revdex.com spoke to Jay at business and the following was relayed: There is a large notice that states that without a parking pass/permit, that you cannot park thereIf the machine does not issue a parking pass, do not park there as your car will be towedThe equipment is not ours but on other occasions we have been called down and the machine did workRegarding items in a vehicle, anything of a medical nature we would allow an individual to retrieve
Revdex.com spoke to Jay at business and the following was relayed: The car was towed at the apartment management's requestThey had switched over to new passes that were to be switched from the old ones by that dateIf the new passes were not being used we were to tow any vehicle with expired passes There is no refund or adjustment to give, we were doing our job
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below they aew correct that I was not their customer because my car was towed by them at the request of their customerThe matter of fact is that when they towed my car they damaged my bumperThey have a giant metal beam in their barnThey damaged my car and then threatened me and hung up on meThey are 100% at fault for damaging my personal property Regards, [redacted] ***
Revdex.com spoke to Jay at business and the following was relayed: At that time we were working with a satellite system for our credit card system that was not working on that dayWe have since switched to a new system and there are no issues with taking credit cards
Revdex.com spoke to Jay at business and the following was relayed: There is a sign posted at each entranceThe credit card system has been rectified as it had previously been linked by satellite and is now hard wired
Revdex.com spoke to Jay at business and the following was relayed: There is a large notice that states that without a parking pass/permit, that you cannot park thereIf the machine does not issue a parking pass, do not park there as your car will be towedThe equipment is not ours but on other occasions we have been called down and the machine did workRegarding items in a vehicle, anything of a medical nature we would allow an individual to retrieve