We signed up with FortaTrust.com for colocation in Panama July 29th in order to expand our capacities to PanamaThe order got duplicated occasionally, as well as an invoiceDue to having the Credit card added on our account, Fortatrust charged it for both orders, even so the trouble ticket was risen immediately with request to cancel the duplicated order Since that time, there have been neither response from Fortatrust.com Billing department nor from General phone support (at [redacted] or other phone numbers on the website)We received random responses from anonymous General support representatives via Ticket system 'your request has been forwarded â ¦and will be handled shortly' So far, the card has been charged timesNo refunds, no response, no service Finally we blocked the card and opened a chargeback cases with our Bank AVOID this providerWe wanted to rent a single rack space to place a VPS node there, so the sum was not that big - we just want to spread the word
100% Scam! I had service briefly 2 years ago and cancelled. They continue to bill you and even send threatening emails about collections, reporting to credit bureaus, etc. They have a non working phone #, never any live chat, they don't answer support tickets, no Facebook page, twitter account is suspended, no email... They simply hope you'll get scared and pay. Luckily whatever credit card I used is no longer valid. I'm tired of the harassment and will be contacting my attorney, save yourself the trouble.
We signed up with FortaTrust.com for colocation in Panama July 29th 2014 in order to expand our capacities to Panama. The order got duplicated occasionally, as well as an invoice. Due to having the Credit card added on our account, Fortatrust charged it for both orders, even so the trouble ticket was risen immediately with request to cancel the duplicated order.
Since that time, there have been neither response from Fortatrust.com Billing department nor from General phone support (at [redacted] or other phone numbers on the website). We received random responses from anonymous General support representatives via Ticket system 'your request has been forwarded â¦. and will be handled shortly'.
So far, the card has been charged 8 times. No refunds, no response, no service.
Finally we blocked the card and opened a chargeback cases with our Bank.
AVOID this provider. We wanted to rent a single rack space to place a VPS node there, so the sum was not that big - we just want to spread the word.
FortaTrust with their new product FortaCloud.co offered free 2GB VPS, with one-time verification fee of USD0.55. Within first week, they changed rules to a monthly verification fee of USD0.55. They dont generally respond to support tickets, but they started to charge USD5 for creating a ticket ( they still dont answer) without any notification. The so called free servers well within their limits offered were billed a random amount eveyday as Volume charges which is not mentioned anywhere in their TOS, billing panel or invoice. Adding this to their crazy 31 day cancellation policy and their non-responsive phone numbers and already never-replied tickets, they just collect billing details of victims and threaten them with collections. Do not even order a free server from them. It is not worth it.
We signed up with FortaTrust.com for colocation in Panama July 29th in order to expand our capacities to PanamaThe order got duplicated occasionally, as well as an invoiceDue to having the Credit card added on our account, Fortatrust charged it for both orders, even so the trouble ticket was risen immediately with request to cancel the duplicated order Since that time, there have been neither response from Fortatrust.com Billing department nor from General phone support (at [redacted] or other phone numbers on the website)We received random responses from anonymous General support representatives via Ticket system 'your request has been forwarded â ¦and will be handled shortly' So far, the card has been charged timesNo refunds, no response, no service Finally we blocked the card and opened a chargeback cases with our Bank AVOID this providerWe wanted to rent a single rack space to place a VPS node there, so the sum was not that big - we just want to spread the word
Fortatrust is scam and the worst hosting compagny in the world, never buy their products
100% Scam! I had service briefly 2 years ago and cancelled. They continue to bill you and even send threatening emails about collections, reporting to credit bureaus, etc. They have a non working phone #, never any live chat, they don't answer support tickets, no Facebook page, twitter account is suspended, no email... They simply hope you'll get scared and pay. Luckily whatever credit card I used is no longer valid. I'm tired of the harassment and will be contacting my attorney, save yourself the trouble.
Fortatrust is scam and the worst hosting compagny in the world, never buy their products
We signed up with FortaTrust.com for colocation in Panama July 29th 2014 in order to expand our capacities to Panama. The order got duplicated occasionally, as well as an invoice. Due to having the Credit card added on our account, Fortatrust charged it for both orders, even so the trouble ticket was risen immediately with request to cancel the duplicated order.
Since that time, there have been neither response from Fortatrust.com Billing department nor from General phone support (at [redacted] or other phone numbers on the website). We received random responses from anonymous General support representatives via Ticket system 'your request has been forwarded â¦. and will be handled shortly'.
So far, the card has been charged 8 times. No refunds, no response, no service.
Finally we blocked the card and opened a chargeback cases with our Bank.
AVOID this provider. We wanted to rent a single rack space to place a VPS node there, so the sum was not that big - we just want to spread the word.
FortaTrust with their new product FortaCloud.co offered free 2GB VPS, with one-time verification fee of USD0.55. Within first week, they changed rules to a monthly verification fee of USD0.55. They dont generally respond to support tickets, but they started to charge USD5 for creating a ticket ( they still dont answer) without any notification. The so called free servers well within their limits offered were billed a random amount eveyday as Volume charges which is not mentioned anywhere in their TOS, billing panel or invoice. Adding this to their crazy 31 day cancellation policy and their non-responsive phone numbers and already never-replied tickets, they just collect billing details of victims and threaten them with collections. Do not even order a free server from them. It is not worth it.