*** *** purchased and took delivery with full knowledge that the structure of the deal involved the purchase of a service contract. *** *** was also aware that he agreed to purchase this service contract and was not eligible to rescind this contract. *** *** further agreed he would
not seek reimbursement for this service contract. Therefore there are no funds owed to *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]The vehicle warranty does not apply to a vehicle which is delivered to the customer already brokenThe vehicle that was delivered by Nemet Motors had a puddle on both the drivers and the passengers side of the car and the car had an awful stenchThe air conditioning system was already broken on a brand new car that was delivered to me and therefore constitutes a lemonThe car has been at Nemet Motors since days after I received itLast week, Nemet attempted to bring it to my home after they claimed to have repaired it, yet the puddles were still on the floor and the car had an awful smellIt appeared nothing had been done. I took delivery of this vehicle on June ** Today is August *, and the car has spent the entire time except for days at Nemet Motors in their service deptNot only have I had to make my lease payments on a car that I dont have in my possession, but I have also had to insure this carI have left numerous messages for the owner of Nemet Motors, MrScott P*** and he has never returned any of my callsThe customer complaints against Nemet Motors speak for itself.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer
Here]
I was give a lifetime warranty and not told if it will transfer to GeorgiaOf if I will have to come to Nemet each time service is requiredI also, was told the owner would call me, yet I keep getting a call from Neil who me gave me the horrible customer service in the first placeAlso, I have yet to receive my payment for the two additional nights I sprang in a hotel due to lack of deleviry of my vehicleTotaling the amount of $Personlly I feel that I’d you pay cash for a car on 9/*/and the car isn’t delivered until 9/**/you should be compensated or offered something else for the lack of customer serviceOh, and I would like , my $back for the gas to make it a full tank, since Jason did promises I would leave with a full tank, yet Russell the sales men stated, “ I should just eat it”Yes the great customer service just doesn’t stop here at NemetNow if you can fix these matters, the complaint will be resolved
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
We will not do business with a firm that blatantly lied and deceived us, period Again we gave this problem to Nys attorney General's office who are building a case against this dealership.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I never agreed that I would not seek reimbursement, and if they are saying that then Nemet Motors is proving themselves to be unscrupulous and lyingLet them show you and me a form stating their claimI am contesting this lie whole-heartedlyI challenge them and Nick the Finance Manager to prove this
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
When I signed this document everything was clearThey added this afterNemet only paid four months worthThe payment that I made in September was the one that should be reimbursed to meI spoke with Brian D*** on Saturday and he states that Nissan will send the reimbursement check within a weekHe states that they are waiting for the entire deal with the car lease to be finishedI do not know what that means since I've had the car going on one month nowHe says that everything is not finalized yetHe has also instructed me to give him a call with tin a week if I have not receivedWhy is nemet saying one thing and their sales guy telling me different
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
The original owner does not have the authority to transfer any of the coverage of the manufacturers warranty Hyundai's warranty coverage for the second owner is for the powertrain only In addition when this vehicle was inspected it was found that there was extensive sludge in the engine caused by lack of required maintenance which is the responsibility of the owner This sludge is what caused the engine failure Although this warranty claim could have been denied for both reasons noted above we were able to get Hyundai to cover the repair under warranty However it took a while to get approval, parts and Hyundai was not willing to pay for a loaner vehicle
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I
have not received a check from Nissan Nemet, if this check was received it would be hard to cash since the check is made to its own businessIt's hard to believe this is even legal for them to do this.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
We have not agreed to take the car backOur responsibility purely lies in repairing any components covered under warranty or issues pertaining to safety concerns. We have asked that the car be brought in so that we may inspect the vehicle. We can not proceed without inspecting the vehicle. Please contact our service manager Wayne R*** to arrange a time and date
Please allow us to respond to the complaint filed by *** *** *** purchased and took delivery of a new Kia Optima. At delivery a menu of optional items, along with benefits, monthly payments, interest rates and terms were presented to *** ***. *** *** made
his final selections by signing and initialing the the enclosed contracts including a bill of sale stating all sales are finalInasmuch as this was a negotiated transaction, all purchases are viewed as one transaction. *** *** has signed the enclosed Aftermarket Product Promissory Note acknowledging this fact and agreeing that if he should choose to cancel he will no longer have the protection under the coverage and any proceeds from the cancellation will be assigned to the dealer for the purpose of the dealer being made whole. *** *** writes in his complaint that products were added without his knowledge. Yet the supporting documentation we have attached clearly indicates *** *** was well aware of all aspects since he signed and initialed these contracts which clearly depict all charges. *** *** also states that he signed them “*** *** *** ***” It is *** *** responsibility to read what he signs. It is truly unfair of *** *** to make accusations items were added without his knowledge while making a statement that he didn’t read what he was signing. Although *** *** signed binding documents and took delivery of a vehicle in the interest of customer satisfaction and purely as a gesture of good we offered *** *** a settlement of $1500.00. *** *** has declined this offer. We are still willing to extend this offer to *** *** providing he signs a general release
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have never received credit and or goods or services.I demand that you remove the inquiry
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:that
That is a total fabrication They called me and said return the car early don't worry about over the miles don't worry about early
Termination don't worry about anything Why would I bring the car back early if they didn't say thatIt just doesn't make sense They told me whatever they needed to say to get me to get a new carThis needs to be escalated
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[The rim was not bentI have not changed the rimI simply the tire balanced (which is what nemet CLAIMED to have done), and the problem was gone, and remained goneNemet charged me for work they did not perform! What else is the explanation? If the bent rim was the problem, I would still have the problem, wouldn't I? This business is unscrupulous and I will make it my business to get the word out, and believe me with three sons who are very YouTube savvy, don't understimate the power of a single customer who've been angered! In addition to the money Nemet charged me, I also expect that the company will refund me for the cost of having the tire balanced, which is a fraction of what I will get if I'm pushed to take them to small claims court.Best,***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
[Your Answer Here]
I purchased a brand new carRepairs and replacement of the interior of this vehicle demonstrates that this car had issues before it was sold to me by NemetThis car should never have been sold to me or for that matter any consumer as a new car based on the repairs and replacement that was required
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We have offered to switch to a Hyundai productsPlease find enclosed our agreements that the customer agreed to upon delivery to the vehicle.Please have the customer reach out to the General Manager, Scott P***
Our records indicate that a refund was issue to the consumer's credit card on 7/**/17. Please check with your credit card company to verify it has been posted to your account
We have called and emailed *** *** on several occasions to ask for her to provide us with a copy of the bill from Nissan. As of this writing we have not received a response. We need a copy of the bill in order to move forward
*** *** purchased and took delivery with full knowledge that the structure of the deal involved the purchase of a service contract. *** *** was also aware that he agreed to purchase this service contract and was not eligible to rescind this contract. *** *** further agreed he would
not seek reimbursement for this service contract. Therefore there are no funds owed to *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]The vehicle warranty does not apply to a vehicle which is delivered to the customer already brokenThe vehicle that was delivered by Nemet Motors had a puddle on both the drivers and the passengers side of the car and the car had an awful stenchThe air conditioning system was already broken on a brand new car that was delivered to me and therefore constitutes a lemonThe car has been at Nemet Motors since days after I received itLast week, Nemet attempted to bring it to my home after they claimed to have repaired it, yet the puddles were still on the floor and the car had an awful smellIt appeared nothing had been done. I took delivery of this vehicle on June ** Today is August *, and the car has spent the entire time except for days at Nemet Motors in their service deptNot only have I had to make my lease payments on a car that I dont have in my possession, but I have also had to insure this carI have left numerous messages for the owner of Nemet Motors, MrScott P*** and he has never returned any of my callsThe customer complaints against Nemet Motors speak for itself.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer
Here]
I was give a lifetime warranty and not told if it will transfer to GeorgiaOf if I will have to come to Nemet each time service is requiredI also, was told the owner would call me, yet I keep getting a call from Neil who me gave me the horrible customer service in the first placeAlso, I have yet to receive my payment for the two additional nights I sprang in a hotel due to lack of deleviry of my vehicleTotaling the amount of $Personlly I feel that I’d you pay cash for a car on 9/*/and the car isn’t delivered until 9/**/you should be compensated or offered something else for the lack of customer serviceOh, and I would like , my $back for the gas to make it a full tank, since Jason did promises I would leave with a full tank, yet Russell the sales men stated, “ I should just eat it”Yes the great customer service just doesn’t stop here at NemetNow if you can fix these matters, the complaint will be resolved
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
We will not do business with a firm that blatantly lied and deceived us, period Again we gave this problem to Nys attorney General's office who are building a case against this dealership.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I never agreed that I would not seek reimbursement, and if they are saying that then Nemet Motors is proving themselves to be unscrupulous and lyingLet them show you and me a form stating their claimI am contesting this lie whole-heartedlyI challenge them and Nick the Finance Manager to prove this
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
When I signed this document everything was clearThey added this afterNemet only paid four months worthThe payment that I made in September was the one that should be reimbursed to meI spoke with Brian D*** on Saturday and he states that Nissan will send the reimbursement check within a weekHe states that they are waiting for the entire deal with the car lease to be finishedI do not know what that means since I've had the car going on one month nowHe says that everything is not finalized yetHe has also instructed me to give him a call with tin a week if I have not receivedWhy is nemet saying one thing and their sales guy telling me different
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
The original owner does not have the authority to transfer any of the coverage of the manufacturers warranty Hyundai's warranty coverage for the second owner is for the powertrain only In addition when this vehicle was inspected it was found that there was extensive sludge in the engine caused by lack of required maintenance which is the responsibility of the owner This sludge is what caused the engine failure Although this warranty claim could have been denied for both reasons noted above we were able to get Hyundai to cover the repair under warranty However it took a while to get approval, parts and Hyundai was not willing to pay for a loaner vehicle
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I
have not received a check from Nissan Nemet, if this check was received it would be hard to cash since the check is made to its own businessIt's hard to believe this is even legal for them to do this.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
We have not agreed to take the car backOur responsibility purely lies in repairing any components covered under warranty or issues pertaining to safety concerns. We have asked that the car be brought in so that we may inspect the vehicle. We can not proceed without inspecting the vehicle. Please contact our service manager Wayne R*** to arrange a time and date
Please allow us to respond to the complaint filed by *** *** *** purchased and took delivery of a new Kia Optima. At delivery a menu of optional items, along with benefits, monthly payments, interest rates and terms were presented to *** ***. *** *** made
his final selections by signing and initialing the the enclosed contracts including a bill of sale stating all sales are finalInasmuch as this was a negotiated transaction, all purchases are viewed as one transaction. *** *** has signed the enclosed Aftermarket Product Promissory Note acknowledging this fact and agreeing that if he should choose to cancel he will no longer have the protection under the coverage and any proceeds from the cancellation will be assigned to the dealer for the purpose of the dealer being made whole. *** *** writes in his complaint that products were added without his knowledge. Yet the supporting documentation we have attached clearly indicates *** *** was well aware of all aspects since he signed and initialed these contracts which clearly depict all charges. *** *** also states that he signed them “*** *** *** ***” It is *** *** responsibility to read what he signs. It is truly unfair of *** *** to make accusations items were added without his knowledge while making a statement that he didn’t read what he was signing. Although *** *** signed binding documents and took delivery of a vehicle in the interest of customer satisfaction and purely as a gesture of good we offered *** *** a settlement of $1500.00. *** *** has declined this offer. We are still willing to extend this offer to *** *** providing he signs a general release
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have never received credit and or goods or services.I demand that you remove the inquiry
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:that
That is a total fabrication They called me and said return the car early don't worry about over the miles don't worry about early
Termination don't worry about anything Why would I bring the car back early if they didn't say thatIt just doesn't make sense They told me whatever they needed to say to get me to get a new carThis needs to be escalated
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[The rim was not bentI have not changed the rimI simply the tire balanced (which is what nemet CLAIMED to have done), and the problem was gone, and remained goneNemet charged me for work they did not perform! What else is the explanation? If the bent rim was the problem, I would still have the problem, wouldn't I? This business is unscrupulous and I will make it my business to get the word out, and believe me with three sons who are very YouTube savvy, don't understimate the power of a single customer who've been angered! In addition to the money Nemet charged me, I also expect that the company will refund me for the cost of having the tire balanced, which is a fraction of what I will get if I'm pushed to take them to small claims court.Best,***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined
that my complaint has NOT been resolved because:
[Your Answer Here]
I purchased a brand new carRepairs and replacement of the interior of this vehicle demonstrates that this car had issues before it was sold to me by NemetThis car should never have been sold to me or for that matter any consumer as a new car based on the repairs and replacement that was required
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We would love to sell *** *** the car at the internet price providing he keeps his trade. Please have him contact *** *** at ###-###-####
We have offered to switch to a Hyundai productsPlease find enclosed our agreements that the customer agreed to upon delivery to the vehicle.Please have the customer reach out to the General Manager, Scott P***
Our records indicate that a refund was issue to the consumer's credit card on 7/**/17. Please check with your credit card company to verify it has been posted to your account
We have called and emailed *** *** on several occasions to ask for her to provide us with a copy of the bill from Nissan. As of this writing we have not received a response. We need a copy of the bill in order to move forward