I ordered a Russian Orthodox cross for my husband for Father's Day The cross is so tiny it would look small on a new born baby My husband is not a small man I mailed it back to the address on the packing slip June 16th, Certified Mail Receipt Tracking number XXXX XXXX XXXX XXXX XXXX Requesting a refundIts sitting at a post office "undeliverable as addressed" I paid $for the tiny cross My husband called Joy Jewelers yesterday July 12, the guy said he gave us our refund He did not the package is sitting in a post office in Torrance, CA All I want is my money back Product_Or_Service: [redacted] Order_Number: XXXXXXXXXXXX
I purchased a 14K/Moissanite Wedding Set two months ago for $It is already unwearable, and I am having issues with the company's response
I purchased a 14K/Moissanite Wedding Set two months ago for $I wear the ring daily to my office jobI take it off nightly and clean it with delicate professional jewelry cleaner every morningTwo days ago, I noticed one of the prongs holding the stone was bent sidewaysThere was no noticeable impact on anythingI feel like the actual damage has more do with quality/workmanship than accidental impactI addressed my concerns with the company
They made me wait hours for a response, after being told via website chat to do soI didn't get oneI contacted themI was told Justin was sitting next to him, and he would get right back to meI didn't receive a response againI called back a few hours later
When I did, It was not satisfactoryAfter a rude conversation with the "owner" I received an email, stating I could ship t
I ordered my class ring in AprilI got it and it had the wrong design on the top and didn't fitI called the company and they said they would fix itI sent if off and again had to wait weeks to get it backOnce again it didn't fitThe size had not changedI called again and was told this time that the ring size was different on this type of ringI was not told this priorSo I had my size checked and found I needed a new sizeWhen I told the staff that I was not told this when I ordered it, they told me "you should have read the FAQs"I was not alerted to this issue so I had no reason to read the FAQsNow they started production on 6/6/and I won't get it til after 7/11/I was not offered ANY compensation for my problemsI've waited months for a ring I ordered in AprilI am very upset
I received my class ring today It's absolutely beautiful and I love it Mine was stolen while I was in boot camp in the 70s For years I wanted another and Joy Jewelers fulfilled my wish Thank you so much
I ordered a Russian Orthodox cross for my husband for Father's Day The cross is so tiny it would look small on a new born baby My husband is not a small man
I mailed it back to the address on the packing slip June 16th, Certified Mail Receipt Tracking number XXXX XXXX XXXX XXXX XXXX Requesting a refundIts sitting at a post office "undeliverable as addressed" I paid $for the tiny cross My husband called Joy Jewelers yesterday July 12, the guy said he gave us our refund He did not the package is sitting in a post office in Torrance, CA All I want is my money back
Product_Or_Service: ***
Order_Number: XXXXXXXXXXXX
I ordered a Russian Orthodox cross for my husband for Father's Day The cross is so tiny it would look small on a new born baby My husband is not a small man I mailed it back to the address on the packing slip June 16th, Certified Mail Receipt Tracking number XXXX XXXX XXXX XXXX XXXX Requesting a refundIts sitting at a post office "undeliverable as addressed" I paid $for the tiny cross My husband called Joy Jewelers yesterday July 12, the guy said he gave us our refund He did not the package is sitting in a post office in Torrance, CA All I want is my money back Product_Or_Service: [redacted] Order_Number: XXXXXXXXXXXX
I purchased a 14K/Moissanite Wedding Set two months ago for $It is already unwearable, and I am having issues with the company's response
I purchased a 14K/Moissanite Wedding Set two months ago for $I wear the ring daily to my office jobI take it off nightly and clean it with delicate professional jewelry cleaner every morningTwo days ago, I noticed one of the prongs holding the stone was bent sidewaysThere was no noticeable impact on anythingI feel like the actual damage has more do with quality/workmanship than accidental impactI addressed my concerns with the company
They made me wait hours for a response, after being told via website chat to do soI didn't get oneI contacted themI was told Justin was sitting next to him, and he would get right back to meI didn't receive a response againI called back a few hours later
When I did, It was not satisfactoryAfter a rude conversation with the "owner" I received an email, stating I could ship t
I ordered my class ring in AprilI got it and it had the wrong design on the top and didn't fitI called the company and they said they would fix itI sent if off and again had to wait weeks to get it backOnce again it didn't fitThe size had not changedI called again and was told this time that the ring size was different on this type of ringI was not told this priorSo I had my size checked and found I needed a new sizeWhen I told the staff that I was not told this when I ordered it, they told me "you should have read the FAQs"I was not alerted to this issue so I had no reason to read the FAQsNow they started production on 6/6/and I won't get it til after 7/11/I was not offered ANY compensation for my problemsI've waited months for a ring I ordered in AprilI am very upset
I received my class ring today It's absolutely beautiful and I love it Mine was stolen while I was in boot camp in the 70s For years I wanted another and Joy Jewelers fulfilled my wish Thank you so much
I ordered a Russian Orthodox cross for my husband for Father's Day The cross is so tiny it would look small on a new born baby My husband is not a small man
I mailed it back to the address on the packing slip June 16th, Certified Mail Receipt Tracking number XXXX XXXX XXXX XXXX XXXX Requesting a refundIts sitting at a post office "undeliverable as addressed" I paid $for the tiny cross My husband called Joy Jewelers yesterday July 12, the guy said he gave us our refund He did not the package is sitting in a post office in Torrance, CA All I want is my money back
Product_Or_Service: ***
Order_Number: XXXXXXXXXXXX