G. Bishop Roofing

Complaint: ***
I am rejecting this response because:
Regards,
*** ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered] MrB*** representative, Tim, was in our home on January We showed him the antique couch and window frames damaged after the new roof was put on in SeptemberHe acknowledged responsibility for the damage at that timeOn March 6, 2017, since our roof continued to leak, my husband called MrB*** directlyUp to this point he had shown no interest in the fact that one of his installations was still leaking more than five months after his workers had installed the roofAt our request, MrB*** came to our home that dayWhile there, we showed him the damage that happened since his installers finished their workImmediately, he asked Tim, “Have they paid their bill?” We had paid our bill the day after the installers finishedContrary to MrB*** statement, Bishop Roofing never finished our roof; it was still leaking when my husband fired them on July 19, The “troublesome leak” MrB*** mentioned was caused when the roofers inserted a new downspout boot without removing the old one, causing the downspout piping to separateMy husband was shown the old crushed boot by one of the roofers.There were a multitude of leaks that continued to leak after numerous attempts to fix themIn the fall we failed to keep notes, assuming G Bishop Roofing would finish in a timely mannerBetween January and March 9, roofers were here on nine different daysI can supply you with these datesIn response to MrB*** negating the warranty, we never had a functional roof to warrant.We are asking to be reimbursed a total of $26,This amount includes $19,418.84, the amount paid to G Bishop Roofing to install a new roof and $6,834.75, the amount for the damage to window frames and a 120+ year old antique couch that were damaged and ruined by additional leaks after the new roof was installed

Mrs. [redacted] had a roof that had hail damage. The roof was leaking badly at that time. We moved her up on the schedule but it rained until we got to it. When we finished the roof, there was a troublesome leak that took us a few times to address. At that time she said the leaking after the roof was...

done created the damage to a sofa and she wanted the window sills replaced. She gave us a bill of $6,800.00 and told us the roof was still leaking. I told her that I am not so sure that the damage she incurred was not due to the original leaking, but that we would be happy to send the guys out to fix the leak. She said that if the owner did not go out there and we sent the guys she would call the police. That negates the warranty.