G & W Roofing & Construction Reviews (2)
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G & W Roofing & Construction Rating
Address: 200 E Martin L King Blvd Ste 2, Chattanooga, Tennessee, United States, 37403-4100
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www.natalairconditioning.com
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before install, company said hour emergency service available if problemstwice, weekend evening unreachable and no call backfraudulent claim
used natal for new a/c installation in and was assured that if I ever had problems they had service people available at any time twice the a/c has stopped working on weekend or night, (first time was last year, and now again 2017) and I have never been able to reach them at off hours, or even get a next day response to my left messages both times I had to find a different company for emergency service VERY BAD CUSTOMER SERVICE and fraudulent claim about hour service
Purchased a maintenance contract from natal airmonth after my service my air conditioner leaked from the drain pipe onto the ceiling
In I purchased a Rheem air conditioning unit from natal airModel number 14ajm49aserial number 8254WXXXXXXXXXOn XX-purchased a yearly maintenance contract for $Second visit was in X-at that time I purchased a second yearly contract for $On September noticed a leak and split in the ceiling of my master bedroom closetPlaced a call to Natal Air conditioning to have them take a look at the A/C and the leak from the PVC pipe of the drainThey came out and took a look and stated that the line was backed upThey also said that the float switch on the unit was defective and switched it out I asked the tech what about the leak from the pipe, he said that he straitened out the pipe so it shouldn't leak anymoreBefore the tech showed up there was only a split in the ceiling, but when he worked on the unit he must h