First I can not believe the times I have called to talk to someone it always says you are closedUNREALThe customer sold the vehicle before we could address and or validate any issuesBut in the spirit of Goodwill, we refunded her 50% of the bill.Please close this case
We traded the customer out of the vehicle into something elseThis has been resolved to their satisfaction. Kevin ** P***Managing PartnerGarber AutomotiveRochester, NY585-334-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my...
complaint. For your reference, details of the offer I reviewed appear below.
Acura has made NO attempt to contact me about resolving this issue despite saying they would look into the matter. They need to take my complaint seriously and respond.
Regards,[redacted]
First I can not believe the times I have called to talk to someone it always says you are closedUNREALThe customer sold the vehicle before we could address and or validate any issuesBut in the spirit of Goodwill, we refunded her 50% of the bill.Please close this case
We traded the customer out of the vehicle into something elseThis has been resolved to their satisfaction. Kevin ** P***Managing PartnerGarber AutomotiveRochester, NY585-334-
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my...
complaint. For your reference, details of the offer I reviewed appear below.
Acura has made NO attempt to contact me about resolving this issue despite saying they would look into the matter. They need to take my complaint seriously and respond.
Regards,[redacted]
I will review this today with both my pre-owned manager as well as our GM at the Acura store.Kevin IManaging PartnerGarber Automotive