Garfield, Inc.

Purchased a used vehicle on [redacted] From [redacted] for [redacted] a rejection sticker.Dealership uncooperative.He put in used parts. After multiple calls.Rejected again. I paid [redacted] to get car repaired, sticker still rejected.Failed.immisions on transmission was told to fix transmission. They tell me it is going to cost [redacted] or more.dealership ignores phone calls.Unresponsive.Desired SettlementWould like to get the money it cost to fix the car.If I asked for my money back on the car I will lose all the money I spent to try to get the car fixed to get a sticker.

car has been in my drive way more than on the rd.I have had nothing but problems w/ my Subaru since I got it. recalls not fixed, they performed Mickey Mouse fixes, rude & hanging up on me on the phone, refusal to deal w/issues. transmission went on me in VT, they care more about getting cars sold than customer service. I had a BMW323i that was traded for Subaru, sold it w/ 3 days of problems started, which left me w/ no recourse to get my BMW back, leaving me w/ this crap car. they also didn't fix any issue I had w/ , they never fixed anything & proceeded to cause the person who bought the BMW w/tons of complaints she now had to deal with.Desired Settlementi want a car that I don,t have to fix every week. I want monetary damages for all the grief I have had to deal with, which includes getting stuck in Bellows Falls VT when my transmission went. I don't trust anyone from that dealership. I want everyone to know they are dealing w/ a dealership who care more about bottom line. It is also my understanding that other customers have filed law suits against them. They are a Mickey Mouse operation & I don't want others to deal with the same issues I have.

Dealer stated vehicle title was clean and refuses to refund deposit after research showed vehicle is salvage titled Visited Bay State Auto on Saturday, October 25, 2014. Test drove and negotiated purchase of 2002 Honda Accord Ex Gold for $4800. I specifically asked [redacted] if the vehicle was Salvage and twice he stated it was a "Clean Title". I gave $200 deposit and agreed to pick up vehicle on Wednesday, October 29, 2014. After many unsuccessful attempts to reach [redacted] by phone on Wednesday he finally answered at 4:30 pm, too late to go to the bank. We rescheduled pickup for Saturday, November 1, 2014 at 12:00 p.m. After multiple attempts to reach [redacted] by phone again, I researched Bay State Auto online and found multiple complaints of representing Salvage Vehicles as Clean titled vehicles. We went to Bay State Auto and met with [redacted]. He presented us with the previous owner's title from before the accident and we managed to take a photo of it before he grabbed it from my hand. He refused to present a car fax or give us the VIN number. We expressed our concern about the complaints online and he stated a disgruntled former employee placed all the complaints inline. When we pressed for a carfax report he stated "we were buying a car, not him". I told him that unless he presented a carfax or similar proof of a clean title that I wanted a refund of my deposit. He stated that the deposit was non-refundable. I told him I would seek all legal means to obtain a refund and he said he would never refund my deposit. When I got home I looked up the VIN number [redacted] on NICB.org and discovered the vehicle was in fact SALVAGE as I suspected.Desired SettlementRefund in cash of $200 deposit given for purchase of vehicle with clean titleBusiness Response To whom it may concern,The customer left a $200 deposit on a Honda Accord requested that we repair3 items before delivery. All items were repaired, customer returned one week later with buyers remorse and asked for deposit back. The $200 was used for the repairs to the vechile.Thank You,ManagerConsumer Response (The consumer indicated he/she DID NOT accept the response from the business.)We did not request repairs to the car. We did not have buyers remorse - we were told at the time of purchase the vehicle was not salvage and after research found that the vehicle was declared salvaged. Since we were lied to we demand refund of the deposit.

vehicle failed inspection 3 timesvehicle sold without title in handfailedinspection still will not pass. patdcash abd taded in other vehicle. purchased4/3/2013 vehicle is 2004 subaru impreza check engine light came on 4/5.2013 3 differentcodes they got light out but cat system stilll wont passDesired SettlementIwanr all moneys spent on vehicle purchase refunded reg fees purchase price and my tradein back.