GetCarrier

They get you under contract for once price then contact you with drivers for way more that they say. It took them so long to get to my vehicle after signing the contract the vehicle was towed away from the transport location. Then once a driver did finally get to the where the vehicle should have been and it was not there they charged me $200 - rip offs - scam!

GC provided me a quote to transport a vehicle from NM to CA for $1030. I signed a contract and then heard virtually nothing for 4 days. Eventually, after attempting to contact them 5 different ways, I got a single line email saying they were still looking for a carrier. When I finally got in touch with a human they said they'd been trying to get in touch with me and left a VM, which was a complete lie. Finally today I got a text telling me they found a driver and the price would be $1580. When I told him no way he got increasingly aggressive and nasty. Here are a few excerpts from our text exchange:

Him: The FINAL TOTAL and GUARANTEED rate for the move, with winch operation, insurance and add.man hours is $1580. The price is firm and won't change any more. Can we proceed?
Me: No - that's $500+ more than what was quoted. It's been abundantly clear from the get go that the van is not running. I have an email from your company specifically stating that the quoted price was for a non-running van. Nothing has changed, so there should be no "additional" man hours
Him: Provided the quote was ESTIMATED and CALCULATED, it's senseless to compare the estimated and the final price.
Me: Price was estimated, but the fact that you were off by more than 50% tells me that either GetCarrier is terrible at estimating or it was a deceptively low quote to pull me in. I'm not doing it
Him: Estimate is an estimate in its terms. The definition is same as well. Whatever the estimate was, the final price now is as it is. You won't persuade me that I'm wrong, as I do my job right and fair all the time. If $1580 is a problem, okay
Me: Ya, no way. Very dishonest. I provide estimates in my own job all the time. If I was off by 53% I'd be fired
Him: You think you're brave enough to be saying all this BS, good for you. Thinking I'm a buddy next door. You're wrong. You're loosing only your time and money.

It continued to devolve from there. Total s[censored] from start to finish

Very helpful and accessible. Diana was clear and concise about the process and everything went smoothly. I would definitely recommend them to anyone looking to transport a car.

They were able to deliver on their promise. They worked with me to have the car delivered the same day. When they showed up the driver and his assistant were very courteous and polite. They kept me informed while in route the whole time. They answers all my questions. I'd definitely use the company again.

WOW...WOW..After all I've heard about car transport companies, I was pleasantly surprised how thorough and professional Zach of GET CARRIER was. He followed through on any issue I had and made me feel like family. Thank you for caring about your customers, Zach! My car was picked up on time and delivered safely.

Very prompt service. Friendly staff. Would recommend Getcarrier to anyone!

The service that Max A. gave me with my car transport was great. Keep up the excellent work.

Working with Kelly and Getcarrier was a pleasurer. The time they put in for me to cover my needs far exceeded any expectations I had. If I had to have my vehicle transported again, I know right where I'm calling.

Max A. Is a great dispatcher. He was very helpful and willing to go above and beyond his call of duty to make my car transport as smooth as possible.

Excellent service from beginning to end. Vicky was very helpful and Mark got my car from Los Ángeles to St Pete on time and in mint condition. I began this process very concerned for my car but everything worked out perfectly and I have absolutely no complaints.

I highly recommend going with Getcarrier and I think they’re rating on Revdex.com should be much higher than it currently is. If they had problems in the past, those problems surely aren’t around as of September 2020.

I had a great experience with this company overall! They were extremely attentive and helpful through every step of this process. I specifically spoke to Jack and he was great

Kelly was really easy to work with and kept great communication along the way. The driver they sent my car with was also very kind and dropped my car off securely and ahead of schedule.

My agent was very helpful and the car was picked up the same day and took 1 day to arrive. Very fast and without any damage. Eva my agent got in contact with me even though I’m out of the country. Totally recommend

This was my first time shipping a car and it was transported from Arizona to Virginia in 5 days. My representative was Ryan who was very up front with all charges and the process for shipping. He set up the pick up very promptly and followed through with questions after it was shipped, even after his go home time. The car was in an open carrier and was delivered in great shape. Nothing was missing. It was a totally great experience.

Thank you so much Denis Little for all your support and compassion in handling the transport of my car from Florida to the Midwest. What I appreciate the most about you is your high levels of commumication on when my car was going to be picked up as well as calling me back as soon as you did...that gave me a sense of confort and worry free. You really represent your company GetCarrie well. Keep up the great job you showed and did for me.

Honest and upfront. The price they gave me is what I paid. The driver was lightning fast, delivered car on time as promised no damage. Nothing more I could really ask for!

Getcariier auto transport was much better than expected. Everything went very well as planned and on time, Getcarrier quoted price was the lowest without compompromising the service quality and shipping speed. The Auto carrier used was great and fast, the car was ready for pickup and drop off ahead of schedule, the team was helpful and efficient

Great communication from KATE! Fast reliable quote, took care of my car & way flexible with dates. Trusted & true.

Everything was great and I would use them again and again...

This was the second time I contacted Eva to ship a vehicle for me. Always a pleasure! Had it set up and shipped within a few days. Very professional level of service and my go to vehicle transport service!