GI Endoscopy Associates LLC A9

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action does not resolve my complaint the way I wanted . For your reference, details of the offer I reviewed appear below
I am OK with having the amount written off because that's what I request , but the letter they sent saying they never heard from me is not acceptable it might never got to the wright person but I DID CONTACTED THEMSo I want a letter that said it I try to contact them and never got response and then I will considered my complaint resolve
Regards,
*** ***

See attachment for response in it's entirety. Enclosed please find our letter to Ms*** ***She had requested that her account be written offWe have adjusted her account per her request and marked her account paid in fullShe will be contacting you as well.Our office never received
any calls or messages from Ms***Your letter was the first correspondence we received regarding her displeasure