To Whom It May Concern:Please be advised that we are in receipt of your letter dated April 5, 2016, regarding Ms***'s complaintWe show that her address is *** ** *** ** *** *** *** *** ***; we have had this address since April of But back in December the post office
returned the statement we sent her stating that it was “Not deliverable as Addressed” and that they were unable to forward itNormally this means the person has moved and not given a forwarding address.We send out monthly statements as a courtesy to our customers, but if they are not received for whatever reason it is still the customer’s responsibility to make their payments on time according to their contract.Sincerely,-----*** *** Operations Supervisor
To Whom It May Concern:Please be advised that we are in receipt of your letter dated April 5, 2016, regarding Ms***'s complaintWe show that her address is *** ** *** ** *** *** *** *** ***; we have had this address since April of But back in December the post office
returned the statement we sent her stating that it was “Not deliverable as Addressed” and that they were unable to forward itNormally this means the person has moved and not given a forwarding address.We send out monthly statements as a courtesy to our customers, but if they are not received for whatever reason it is still the customer’s responsibility to make their payments on time according to their contract.Sincerely,-----*** *** Operations Supervisor